If you can stream on it,
game on it, connect on it.
We cover it

Verizon Home Device Protect does not cover cell phones. This plan is designed to provide protection and support for a variety of home technology products, such as TVs, gaming systems, computers, smart home products, wearables, and Wi-Fi-enabled home healthcare devices. For coverage of mobile phones, Verizon offers separate device protection options like Verizon Mobile Protect, which includes services such as repairs, replacements, and technical support specifically tailored for mobile devices.

Verizon Home Device Protect provides coverage of eligible home tech from TVs, gaming systems and computers to smart home products, wearables and Wi-Fi enabled home healthcare devices.

With Verizon Home Device Protect, your eligible home tech devices are covered for mechanical or electrical failures caused by defects in materials and workmanship, normal wear and tear, and power surges. Additionally, portable products like laptops and gaming consoles are covered for unintentional and accidental damage from handling. Given this extensive coverage, you may find that separate extended warranties are unnecessary. However, it's essential to review the specific terms and conditions to ensure all your home tech and potential issues are covered.

With Verizon Home Device Protect, you get:

• Connect & Protect - All 5G Home Internet customers w/VHDP get a $0 professional setup of 5G Home equipment. Verizon Home Internet customers with a 5G Home or Fios internet plan who are enrolled in VHDP can enjoy a $0 installation for eligible home tech such as televisions, soundbars, security cameras, thermostats and doorbells. ¹
• Repairs or replacement - If your eligible home entertainment, home office, wearable or smart home product experiences a covered breakdown, we'll repair or replace it for you. A $49 or $99 service fee may apply when a claim is filed. Limitations and exclusions apply. See the Terms & Conditions before enrollment. ²
• Second residence coverage - Protect eligible home tech in a second residence of your choosing - at no additional cost. ³
• 24/7 Expert help - 1-Tap access to expert support, device tips and self-help tech guides.
• In-home expert visits - 2 in-home visits per 12-month period from experts to help you configure, setup and optimize smart products or choose the best Wi-Fi devices for your home. ⁴
• Complete Tech Care - Get your laptops, gaming consoles and tablets tuned up and cleaned out.

Note: Verizon Home Device Protect doesn't cover devices already covered by any one of the Verizon mobile device protection options. To learn about protecting those devices, please visit our Verizon Mobile Protect FAQs.

¹Customers enrolled in both Verizon Home Device Protect (VHDP) and Verizon 5G Home Internet are eligible to have the $99 professional setup fee for Verizon 5G Home waived in locations where professional setup is available. Professional setup available in select locations and, if available, will present at time of service order. To be eligible for fee waiver, the 5G Home order must be placed after 4/25/24 and while the customer is enrolled in both VHDP and 5G Home. The customer must remain enrolled in both VHDP and 5G Home for 90 days after the professional setup. After 90 days, the setup fee will be waived and a bill credit will be added to the customer's Verizon account. Promotional offers for the professional setup fee may be offered periodically to other Verizon customers.
²If we determine that we cannot service your product as specified in this Plan, we may replace it with a replacement product, or we may at our discretion, issue you a gift card or check based on the replacement value, age and condition of the product, as determined by us, immediately prior to the breakdown.
³Your primary address for Verizon Home Device Protect coverage is your Verizon account address. You may change your second covered address up to 3 times per 12 months. In order to cover a second address, you must add it through your Asurion dashboard at my.asurion.com/dashboard or at the time of filing a claim. Your second covered address must be used primarily for residential and not business purposes. Terms and conditions apply to both covered addresses, and claims at both covered addresses will count towards the plan aggregate claim limit.
⁴Limitations and exclusions apply. See Verizon Home Device Protect Technical Support Terms of Service for details.

While Verizon Home Device Protect is not a warranty, it is a service contract that provides broad coverage for a variety of home tech products, potentially reducing the need for individual extended warranties. It covers eligible home tech regardless of where they were purchased and even if you don't have a receipt. It also includes repairs or replacements for covered breakdowns, offering a comprehensive solution for protecting your home technology investments.

To be eligible for Verizon Home Device Protect, you must have either:

• A Verizon broadband account with Fios Home Internet, 5G Home Internet or LTE Home Internet.
• A Verizon mobile account with:*
  • Unlimited plans you can mix and match
  • A shared data plan, such as:
    • Shared Data Plan – 5GB**
    • Shared Data Plan – 10GB**
    • The new Verizon Plan shared data plan (e.g., S, M, L)**
    • The Verizon Plan**
    • The MORE Everything® Plan**

  Not sure what plan you have? Go to My Plan in My Verizon.
  
  *Business, government and prepaid accounts aren't eligible. Certain older wireless calling plans may not be eligible.
  **These plans are no longer available to add to your account, but if you already have these plans, you can still enroll in Verizon Home Device Protect.

Yes, Verizon Home Device Protect covers eligible home tech products you already own, not just new purchases. This includes devices like TVs, computers, gaming systems, smart home products, wearables, and more.

Coverage applies regardless of the purchase date or location, provided the home tech meets the eligibility criteria outlined in the terms and conditions.

Yes. Verizon Home Device Protect covers eligible home tech purchased from any retailer, not just those bought through Verizon. This means your home tech investments from various sources can be protected under this single protection option.

Upon enrolling in Verizon Home Device Protect, you gain access to:

• Repairs or Replacement: If an eligible device experiences a covered breakdown, Verizon will repair or replace it. A service fee of $49 or $99 may apply, depending on the device.
• 24/7 Expert Support: Access to technical support for assistance with your devices.
• In-Home Expert Visits: Up to two in-home visits per 12-month period for help with home tech setup, configuration, or optimization.
• Second Residence Coverage: Protection extends to eligible home tech in a second residence at no additional cost.

To utilize these services, you can contact support through the provided channels or schedule in-home visits as needed.

To be eligible for Verizon Home Device Protect, you must have either a Verizon broadband account (Fios Home Internet, 5G Home Internet, or LTE Home Internet) or a Verizon mobile account with specific plans. If you're not currently a Verizon customer, you would need to become a customer first and then enroll in the program.