Beaker FAQs

The Beaker app lets you manage your new wireless account during the trial period from your compatible mobile device. It makes managing your account easier and more convenient, especially when you're on the go.

You can access all the account features currently available in My Verizon on the new Beaker app right from your smartphone or tablet including:

• Checking your account balance, upgrade eligibility and data usage
• Changing features, plan and profile information
• Make and view payments, edit payment accounts and manage Auto Pay
• Add a new line to your account
• Upgrade a device
• Manage services like Call Forwarding, alerts and Verizon FamilyBase®
• Find a Verizon Wireless store near you
• Purchase accessories
• Suspending a line

Notes: You must be the Account Owner or Account Manager in My Verizon to access many of these account features. Learn more about My Verizon account roles. You can change Account roles in the Beaker app. The Beaker app isn't currently available for business accounts.

The Beaker app is compatible with most devices on the following operating systems:

• Android™ (4.0 Ice Cream Sandwich or newer)
• Apple® iOS (8.0 or newer)

If you can't get the new Beaker app, you may not be eligible for it yet.

To use the Beaker app:

• All lines on your account must be on the new Verizon Plan
• You must have a compatible Verizon device using:
  
  • Android 4.0 (Ice Cream Sandwich) or later
  • iOS 8.0 or newer
  • 4G LTE smartphones and 4G LTE tablets

Other tablets and connected devices aren't eligible for the Beaker app or any related pilot services.

Yes, data charges may apply, according to your plan.

We're committed to safeguarding your privacy. We use Secure Socket Layer (SSL) technology with encryption for the transmission of sensitive data. When the security lock is displayed, you can be confident your individual information is protected.

The Beaker app has all of the features you currently use in the My Verizon app.

Since you won't need both, and to avoid confusion of multiple account access points, your My Verizon app and online account access will be blocked until the trial period has been completed or you decide to opt out of the program.

Night Surfer is a feature under the Beaker offer providing an additional 30 GB of data every evening. You can watch videos, stream music, or surf the web with less concern about overage charges. You use your plan data only during the day.

Please refer to your current offer for the available Night Surfer time.

This is an invite-only offer. We'll send e-mail invitations to potential participants. If you would like to participate in future offers, please submit your information on the Beaker website.

Night Surfer is $10/month per line.

You'll see the Night Surfer charge under "One-time charges" on your monthly bill.

At least one line on your account needs to participate in Night Surfer.

Yes, but Night Surfer data usage is measured on your billing zip code time zone, not where you're using the device.

If you have TravelPass^SM, Night Surfer will remain active. However, data usage is measured by your billing zip code time zone, not where you’re using the device.

Only 4G LTE smartphones and 4G LTE tablets can use Night Surfer. Connected devices aren't eligible.