Getting Started With Your New Smartphone
Here are a few tips to make getting started with your new smartphone easy and fun.
Before you turn on your new phone, you'll want to make sure you back up the contacts, pictures, videos, and other content on your existing phone to Verizon Cloud. That way, everything will be available on your new phone, as well as on other devices like your tablet and your computer. On your old phone, connect to Wi-Fi, and download the latest version of Verizon Cloud, open the app, tap the option to Open Verizon Cloud, and then follow the on-screen instructions. First time backup can take a while, but we'll let you know when it's done. To learn more about Verizon Cloud, go to vzw.com/cloud.
Now that you've backed up your content, you're ready to set up your new phone. You'll find activation instructions included in the shipping box. For most phones, you simply turn it on and follow the on-screen instructions. You'll walk through a few easy steps to set up things like email and Verizon Cloud. You may find instructions to call Verizon to activate your phone. If this is the case, be sure to do this before you turn on your new phone. Now your phone's ready to go. All the content that you backed up on your old phone will be available to you through the Verizon Cloud app. This is great because it frees up space on your new phone, while giving you access to your content when you need it!
Now that your phone is ready to use, let's explore some tools that will help you get more familiar with it. If you have an Android phone, open the Help app from your list of apps. Watch how-to videos covering the basics and check out the tips and guides to learn how to get the most out of your phone. If you have an iPhone, open the Tips app for some quick tips and tricks!
Check out the My Verizon Mobile app. This is where you'll go for quick access to your Verizon account. You can check data usage, make plan changes, pay your bill, get device support, and much more!
Enjoy your new phone, and remember that help is only a click away.
