International Travel and Alerting FAQs

The My World Device & Services section in My Verizon allows you to manage your wireless device while traveling outside of the US.

International welcome text messages are messages sent to your device when you travel outside the US. These messages include voice and data rates, dialing instructions and information needed to contact Customer Service in the country you're traveling in.

Yes, you can opt out of receiving international welcome text messages while traveling outside of the US through the My World Device & Services section of My Verizon.

International travel data usage alerts keep you informed about the amount of data used while traveling outside of the US. You'll receive these messages when data usage reaches specific amounts.

Get more plan flexibility and international options with Beyond Unlimited. It includes unlimited calling to Mexico and Canada. Plus you can take your domestic talk, text and data* allowances with you to Mexico and Canada at no additional charge.

*4G data speeds apply for the first 0.5 GB/day with reduced speeds thereafter. If more than 50% of your talk, text or data usage in a 60-day period is in Mexico or Canada, use of those services in those countries may be removed or limited.

Yes, you can change the number of alerts you receive through My World Device & Services in My Verizon.

Note: The default setting for international travel data usage alerts delivers the maximum number of alerts.

Some alerts are required to keep you aware of your data usage when traveling outside the US. You'll receive alerts when charges reach $250, $500, $1000 and every $1000 thereafter.

If you have a Verizon Business account, you'll receive alerts when charges reach $500, $1000 and every $1000 thereafter.

In My Verizon, go to My World Device & Services. Your international travel usage is listed under My Current International Usage.

Yes, international travel data is automatically blocked once you reach $500 in unbilled data usage ($1000 for Verizon Business accounts). To remove this restriction, contact us at (800) 922-0204 from within the US. While traveling outside the US, dial +1 (908) 559-4899.