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moto g7 play - Restart Device

2026-10-27 08:55:08.476

moto g7 play - Restart Device

Here's how to restart your moto g7 play if it crashes and resets, freezes, or runs slowly.
Restarting your moto g7 play can help if you experience continuous resetting / rebooting, crashing, freezing, or if the touchscreen is unresponsive.
  • Since this device has a non-removable battery, the restart (soft reset) process can be used to simulate a 'battery pull' when the device is unresponsive, frozen, or doesn't power on.
  • In rare cases, a restart could affect data (e.g., backup in progress, cached data, etc.).

Preferred Method

  1. Press and hold the
    Power button
     (on the right edge) until the Power off prompt appears then release.
    If the device is unresponsive, attempt the
    alternate method
    .
    Device shows power button and power off prompt
  2. Tap
    Restart
    .
    If your device won't power back on, partially charge the device then retry.

Alternate Method

  1. If the device is unresponsive, press and hold the
    Power button
     for approximately 10 seconds or until the device power cycles.
    Power button
  2. Allow several seconds for the reboot process to complete.
    If your device won't power back on, partially charge the device then retry.