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Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

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5G Home Internet - Activate Amazon Alexa via My Verizon App

Here's how to activate Amazon Alexa for your 5G Home Internet in the My Verizon app.

Ensure your app is up to date as the following steps apply to the most recent version.

If you're not able to access the My Verizon app, you can also visit the My Verizon website to manage your account.

Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).

The steps below apply to the K2 Mesh Wi-Fi Extender only.

Open the

My Verizon app

Tap the

Account tab

(at the bottom).

If prompted, enter your password, fingerprint or Face ID.

If necessary, tap the 'Home' or '5G Home' tab (at the top).

Depending on your account services, the tabs displayed may vary.

Tap

Manage 5G Home

Tap

Network settings

From the 'Wifi-Extenders' section, tap

Connected

to the right of the appropriate device.

May require scrolling.

Tap

Connect Alexa

You'll need your Amazon® account info to set up your Amazon® Alexa®. If you don't have an existing Amazon account, you can sign up for one on Amazon.com.

From the 'Connect Alexa' screen, tap

Get Started

From the '5G Home Alexa Setup' screen, a list of extenders that are Alexa capable is displayed. Tap

next to a device to enable Alexa.

Enter your Amazon username and password and tap

Once logged in, you are successfully linked to Amazon and have Alexa enabled on the selected device. Tap

Done

to complete the setup.

Repeat steps 8-10 to enable other Alexa-compatible devices on the list.