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Verizon 5G Internet Gateway (LVSKIHP) - Install / Set Up 5G Home - Signal Test

2026-10-27 08:55:15.219

Verizon 5G Internet Gateway (LVSKIHP) - Install / Set Up 5G Home - Signal Test

Here's how to perform a signal test for the 5G Internet Gateway (LVSKIHP).
Need to know info before you start:
  • Don't open boxes until instructed.
  • Enable Bluetooth® on the device you're connecting to the 5G Internet Gateway.
  • Everything you need is in the box.
  • Signal test for the 5G Internet Gateway is performed within the My Verizon app for Google™Android™ and Apple® iOS.
This content is for the 5G Internet Gateway (LVSKIHP). Refer to How to Identify Verizon 5G Home Equipment if you need to verify the model you're using.
  1. Open the My Verizon app My Verizon app icon then tap
    Start your 5G Home setup
    .
    For the best experience, ensure you are signed into your My Verizon account. For instructions on how to register, refer to Register via My Verizon App Using Order Number.
    Alternatively, scan the QR code in the Quick Start Guide included with the shipment or navigate to
    http://setup.verizon.com/5Ginternetgateway
    to get started.
  2. Tap
    Begin setup
    to get started.
    If prompted, allow access to Bluetooth and location.
    Begin setup
  3. Watch the video overview then tap
    Continue
    .
    Get started
  4. If prompted enter the order number found on your packing slip or your confirmation email then tap
    Continue
    .
    Watch this video for a demo.
    If your order number has 001 at the end, remove those digits.
    Enter the order number
  5. Tap
    Scan QR code
    to start scanning the QR code on the bottom of the device in order to connect to the device.
    Watch this video for a demo.
    If prompted, allow My Verizon access to your camera.
    Scan QR code
  6. Select the 5G antenna closest to the preferred setup location in your home then tap
    Continue
    .
    This option may not be available if there is only one antenna nearby.
    Select 5G Antenna
  7. Calibrate your compass by tilting your phone and moving it at least three times in a figure-eight motion.
    Calibrate your compass
  8. Review the instructions to locate the nearest 5G antenna then tap
    Got it
    .  
    Instructions
  9. Follow the arrows to find the 5G signal area in your house that's closest to the 5G antenna outside then tap
    Continue
    .
    Find 5G antenna
  10. Review the window checklist then tap
    Continue
    .
    When choosing a window, consider:
    • There is an outlet nearby.
    • The window or wall is away from water, e.g. not in a bathroom or kitchen.
    • The window or wall is on the ground floor or above. Windows upstairs are preferred.
    • This is not an emergency escape window/exit.
  11. Take the box to the window and remove the 5G Internet Gateway and the bracket then tap
    Continue
    .
    Watch this video for a demo.
    Remove receiver from box
  12. Connect the power cord to the AC adapter, connect the AC adapter to the device, and plug the power cord into an electrical outlet then tap
    Continue
    .
    Watch this video for a demo.
    Power up the receiver
  13. Watch the signal test overview video then tap
    Pair phone
    .
    Pair phone with 5G Internet Gateway
  14. Tap
    Copy password
    to continue to the next step.
    Copy password
  15. Tap and hold on the password field then tap
    Paste
    . Pairing and activation begins.
    This process may take up to 6 minutes.
    Paste password
  16. From the 'Paired' screen, tap
    Continue
    .
  17. Review the instructions to locate 5G antennas then tap
    Continue
    .
  18. Once a signal is found, pull the sticker off the 5G Internet Gateway and place it on the window, just below where you will mount the bracket then tap
    Continue
    .
    Watch this video for a demo.
    Mark the location
  19. Select either Window or Wall to mount the 5G Internet Gateway.
    Watch this video for a demo.
    Window or wall mount