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One Talk CP925 / CP965 IP Conference Phone - View / Manage Call Forward Settings

2026-10-27 09:32:21.719

One Talk CP925 / CP965 IP Conference Phone - View / Manage Call Forward Settings

Here's how to activate / deactivate call forwarding on the One Talk CP925 / CP965 IP Conference Phone.
  • Check with your system admin whether the forward on code or off code is required. If required, obtain it from your system admin.
  • You can set up the forwarding type which enables your phone to forward all incoming calls to a contact. There are three types of forwarding:
    • Always Forward
      : Forwards all incoming calls immediately.
    • Busy Forward
      : Forwards incoming calls when the user is already on an active call.
    • No Answer Forward
      : Forwards incoming calls when not answered by the user.

Activate Call Forwarding

  1. From the Home screen, navigate:
    More
    Features
    Call Forward
    .
  2. Select the desired forwarding type and turn on the feature.
    If you select the No Answer Forward option, use the After Ring Time field to specify the desired ring time to wait before forwarding.
  3. Do one of the following:
    • Enter the contact number you want to forward incoming calls to in the 'Forward to' field.
    • Tap the
      Directory icon
      then select the desired contact.
  4. (Optional) Enter the always/busy/no answer forward on code or off code respectively in the On Code or Off Code field.
  5. Tap the
    Checkmark icon
    .
    The call forward icon appears in the status bar and the phone prompts you that call forward is enabled.

Deactivate Call Forwarding

  1. From the Home screen, navigate:
    More
    Features
    Call Forward
    .
  2. Select the desired forwarding type and turn off the feature.
  3. Tap the
    Checkmark icon
    .