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One Talk CP960 IP Conference Phone - Call Recording via USB Storage

2026-10-27 09:41:33.738

One Talk CP960 IP Conference Phone - Call Recording via USB Storage

Here's how to record call audio to a USB flash drive using your CP960 IP conference phone.
  • Only one USB device (e.g., flash drive, Bluetooth or Wi-Fi adapter, etc.) can be used at a time.
  • Up to 12 hours of audio can be recorded in one file.
  • By default, recorded audio files are saved to the internal SD card but can be saved to a USB flash drive if one is connected to a USB port on the phone.
  • Recorded files are saved first to the USB flash drive if one is connected, then to the internal SD card as storage space fills up.
  • Recording can only begin during an active call.
  1. If using a USB flash drive, connect it to one of the available USB ports.
    View from the bottom of the phone:
  2. To record call audio:
    1. During a call, tap the
      Record icon
       Record icon.
    2. If a USB flash drive is connected, select the location where you want to save the recording.
      If on a conference call, all conference participants are recorded.
      If one of the participants holds the call, only that participant is recorded.
      If a conference call is placed on hold, the recording is paused; recording resumes when the conference call is resumed.
      Recording procedure
    3. You can set a mark by tapping the
      Mark icon
       Mark icon while recording.
    4. Tap the
      Stop icon
       Stop icon to stop recording.
      If the call is placed on hold, the recording is paused.
      If you mute the call, the muted party is not recorded.
  3. To play recorded calls on the desk phone:
    Recorded calls are saved in .AAC format and include a date and time stamp and the other party's number / IP address / name. For example, '20170515-1452-Tom' was created on May 15, 2017, at 14:52 and the call was with Tom.
    1. From the Home screen, tap the
      Recorder icon
       Recorder icon to launch the Recorder application.
    2. Tap Local or USB to select the storage location.
    3. Tap the
      Play icon
       Play icon next to the recording you want to play.
  4. To view the used and remaining space on your USB drive or internal storage:
    1. From the Home screen, tap the
      Recorder icon
       Recorder icon to launch the Recorder application.
    2. Tap Local or USB to select the storage location.
    3. View the available capacity.
      Remaining storage capacity