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One Talk T5xW Series IP Desk Phones & T67LTE 4G LTE Desk Phone - Call Recording via USB Storage

2026-10-27 09:31:44.585

One Talk T5xW Series IP Desk Phones & T67LTE 4G LTE Desk Phone - Call Recording via USB Storage

Here's how to record call audio to a USB flash drive using your T5xW series IP desk phone.
  • Only one USB device (e.g., flash drive, Bluetooth or Wi-Fi adapter, etc.) can be used at a time.
  • Up to 12 hours of audio can be recorded in one file.
  • By default, recorded audio files are saved to the internal SD card but can be saved to a USB flash drive if one is connected to a USB port on the phone.
  • Recorded files are saved first to the USB flash drive if one is connected, then to the internal SD card as storage space fills up.
  • Recording can only begin during an active call.
These steps apply to the following devices:
  • T53W IP Desk Phone
  • T54W IP Desk Phone
  • T57W IP Desk Phone
  • T67LTE 4G LTE Desk Phone
  1. Connect a USB flash drive to the USB port.
    The USB port is located on the back of the screen.
  2. To record call audio:
    1. Select
      More
      Start REC
      .
    2. To stop recording, select
      Stop REC
      while recording is active.
  3. To play recorded calls on the desk phone:
    Recorded calls are saved in .WAV format and are saved automatically to internal storage or the USB flash drive.
    1. From the Home screen, navigate:
      Menu
      USB Record
      Browse Audio
      .
      For the T57W model, navigate:
      Menu
      USB
      Browse Audio
      .
      The Browse Audio screen shows all recorded files (file name, duration, time and file size). The file name consists of the recording time and date, the other party's number / IP address / name (or the number / IP address / name of the first party you called).
    2. Highlight the desired file then select
      Play
      .
      For the T57W model, tap the desired file.
      The length of the recording and a progress bar are displayed as the recording plays.
      Browse Audio screen
  4. To view the used and remaining space on your USB drive, navigate:
    Menu
    USB Record
    Storage Space
    .
    For the T57W model, navigate:
    Menu
    USB
    Storage Space
    .
    When inserting a USB flash drive during a call, a pop-up displays the remaining available recording time.
    Remaining recording space
    During a recording, if free space is low, the phone displays 'XX:XX minutes left for call recording'. If there is no free space left, the recording stops and is saved automatically.