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One Talk T5xW Series IP Desk Phones & T67LTE 4G LTE Desk Phone - View / Manage Call Forward Settings

2026-10-27 09:31:52.663

One Talk T5xW Series IP Desk Phones & T67LTE 4G LTE Desk Phone - View / Manage Call Forward Settings

Here's how to manage call forward settings on your T5xW series or T67LTE desk phone.
  • Overall ring time settings can be controlled on the desk phone.
  • Adjusting ring time settings in conjunction with No Answer Transfer or Busy Transfer on a desk phone changes the amount of time the desk phone will ring.
    Example: Adjusting ring time to 3 rings results in a 15-second ring time. This can cause unwanted results for incoming calls to the One Talk phone number when called directly or transferred by an Auto Receptionist or other line type.
  1. From the Home screen, navigate:
    Features
    Call Forward
    .
  2. If enabling call forwarding on only one line, select the desired line.
  3. Select the desired forwarding type (Always Forward, Busy Forward, No Answer Forward) then select 'Enabled' or 'On' from the corresponding field.
    To disable call forwarding, select 'Disabled' or 'Off' in this field.
  4. Do one of the following:
    • In the 'Forward to' field, enter the number to which you want to forward calls.
    • Highlight the 'Label' or 'Value' field, select Directory then select the desired contact from the Directory list.
    For the T57W model, tap the
    Directory icon
    Directory icon then select the desired contact.
  5. If applicable, select the desired ring time from the 'After Ring Time' field.
    This value determines the amount of time the call rings on the desk phone before forwarding.
  6. If desired, enter the always / busy / no answer on/off code in the 'On Code' or 'Off Code' field.
  7. Select
    Save
    .
  8. The forward icon appears on the desired line.
    If forwarding is activated on the default line, the forward icon appears on the line and in the status bar.