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One Talk CP860 / CP920 IP Conference Phones - Place a Conference Call

2026-10-27 10:33:38.58

One Talk CP860 / CP920 IP Conference Phones - Place a Conference Call

Here's how to place a conference call on your One Talk CP860 or CP920 IP Conference Phones.
When conferencing another number after connecting to the second party:
  • A seven-digit dialing pattern is not supported.
  • Do not prefix the dialed number with a '9' as is currently required with a traditional PBX (Private Branch Exchange) system. If a '9' is accidentally added, the call fails and the caller receives an error recording.
Wi-Fi calls always originate in the U.S., even when a customer is outside of the U.S.
  • Calls to U.S. numbers aren't billed (except for 411 or other premium calls).
  • Calls to international numbers are billed according to your international long distance plan.
  1. During an active call on Line 1, press the
    Hold
     button then press the
    NewCall
     button on the desk phone.
  2. Enter the desired 10-digit number then press the
    Send soft key
    .
  3. When the call connects, press the
    More soft key
     then the
    Conference soft key
    .
    Repeat steps 1-3 to add additional calls (up to 6 total).