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One Talk CP960 IP Conference Phone & VZP59 IP Desk Phone - Use Intercom Key

2026-10-27 10:39:51.172

One Talk CP960 IP Conference Phone & VZP59 IP Desk Phone - Use Intercom Key

Here's how to use the intercom key on your One Talk VZP59 desk phone or CP960 conference phone.
  • If you attempt to use speed dial to dial the extension needed for an intercom call, the phone displays an error message. You must enter the extension manually if no extension is defined in the Intercom line key.
  • Intercom calls do not have a standard ring. Customers hear a beep and the intercom call is auto answered.
  • Desk phones with the 'Do Not Disturb' feature enabled do not receive intercom calls. If no other desk phones share the One Talk phone number, the Intercom call is directed to Voice Mail.
  • If there are additional desk phones sharing the same One Talk phone number (where DND is not enabled), those devices receive the Intercom Call. There is no way tell which desk phone receive the Intercom call if multiple desk phones are sharing the same One Talk phone number.
  • Intercom calls are a desk phone call function only. You cannot Transfer an intercom call, conference it or use the call move option on a Mobile App.
  1. Tap the
    Intercom key
     to place an intercom call. Refer to Set Up Intercom Key for instructions on setting up an intercom key:
    To end the intercom call, tap the Intercom key again or tap End Call.