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One Talk Mobile App - Enable / Manage Business Directory

2026-10-27 07:41:52.206

One Talk Mobile App - Enable / Manage Business Directory

Here's how to manage Business Directory contacts using the One Talk mobile app.
If there are no business contacts imported from cloud services or directly into the app, the Business tab prompts the user to add Cloud contacts or create a new contact directly using the New Contact button.
To perform any of the operations below, start by tapping
Contacts
at the bottom of the screen then selecting the
Business tab
at the top.

Add Cloud Contacts

Cloud contacts allow the user to use their Google and/or Salesforce.com contacts within the One Talk app to easily call or message their business contacts.
  1. To begin adding Cloud contacts, do one of the following:
    • Tap
      Add Cloud Contacts
      .
    • Tap the
      Options icon
      3-dot Options icon (upper-right) then select
      Manage Cloud Contacts
      .
    Process to start adding Cloud contacts
  2. From the sign-in screen, tap
    Sign in
    next to the appropriate service (Google, Microsoft, or Salesforce.com).
    Cloud contacts account selection screen
  3. To remove Cloud contacts from the One Talk app:
    1. From the Business tab, tap the
      Options icon
      3-dot Options icon (upper-right) then select
      Manage Cloud Contacts
      .
    2. Tap
      Sign out
      next to the appropriate account.
      When signed out, contacts from that account are removed from the Business tab.

Add Device Contacts

  • Contacts can be created directly within the One Talk app.
  • If the One Talk app is uninstalled from the device, contacts created within the One Talk app are removed from the phone and must be created again if the app is reinstalled.
  1. Tap
    New Contact
    .
  2. Fill in the appropriate info fields then tap
    Save
    (upper-right).
    Business contacts list showing new contact creation process

Filter Business Contacts

You can choose to show all Business contact entries or apply filters to show contacts from a single account type (e.g., Google, Device, etc.).
  1. Tap the
    Options icon
    3-dot Options icon (upper-right) then select
    Manage Cloud Contacts
    .
  2. Select the desired option from the menu.
    Contact filter options

Search for Contacts

  1. To search for a specific contact, tap the
    Search icon
    Search icon in the menu bar at the top of the screen.
    Search contacts function