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Plan Information FAQs

General Information

    What is my plan?

    Your plan name is located on the My Verizon Home page at the top of the My Plan section. You can also find your plan name on your most recent bill.

    How do I change my plan?

    To change your plan, go to the Change Your Plan page in My Verizon. Here you can change your minutes, messages and data allowance or switch to The MORE Everything PlanSM if you aren't already on it.

    Note: If you're unable to use My Verizon, you can call Customer Service to change your plan at (800) 922-0204.

    How many allowance minutes, messages and data do I have included in my plan?

    To see your current monthly allowances for minutes, messages and/or data that are included in your plan, you can either look at your most recent bill or view it online in the My Plans section of the My Verizon Home page.