Question 1

Can I get a military, first responder, nurses, teachers or student discount with Start Unlimited?

Accepted Answer

First responders, nurses, teachers, active duty military service members, veterans and college students may be eligible for an account-level discount of up to $25 when you have unlimited plans you can mix and match. Learn more about these discounts, including how to register, by visiting our: Nurses discount FAQs Teachers discount FAQs Military and Veterans discount FAQs First Responder discount FAQs Student Discount FAQs Employee discount: Our unlimited plans aren't eligible for your employer discount or corporate plan discount. Contact your employer to see if you can take advantage of any other benefits your employer offers with Verizon.

Question 2

What is 5G Start?

Accepted Answer

5G Start is a monthly Unlimited mobile phone plan. This plan is no longer available to add to accounts.

Here's what you get with 5G Start:

5 GB premium Mobile Hotspot data then unlimited lower-speed data
Unlimited data
5G , 4G LTE
Unlimited talk & text
Mexico & Canada talk, text & data
International texting
Disney+ Premium (No Ads) for 6 months
Apple Arcade or Google Play Pass for 6 months
Apple Music for 6 months
MyAccess rewards
Call Filter spam blocker available at no charge.

Question 3

What's the 5G Start plan's monthly cost?

Accepted Answer

This plan is no longer available to add to accounts.

The cost of each Unlimited plan depends on how many mobile phone lines with Unlimited plans to mix and match you have and if you sign up for the $10/line per month Auto Pay and paper-free billing* discount.

*When you enroll in Auto Pay and paper-free billing using your bank account or Verizon Visa Card, you qualify for a $10/mo discount. Your discount will be applied beginning with your next bill cycle after enrollment in Auto Pay and paper-free billing.

Question 4

What other phone plans can I have on my account along with 5G Start?

Accepted Answer

When you have 5G Play More, you can add these currently-available plans to other lines on your account:

Unlimited Ultimate - Our fastest 5G plus the best device deals with our Ultimate Phone Upgrade, international connectivity and more.
Unlimited Plus - Our fastest 5G network experience, up to 10x faster than 4G LTE.
Unlimited Welcome - Unlimited 5G.

With these plans, you can add optional perks for entertainment, travel, shopping and more for $10/month each.

You can have up to 12 smartphones and/or basic phone plans on your account.

Question 5

What discounts are available with 5G Start?

Accepted Answer

With 5G Start, you may also be eligible for:

$10/line per month discount for using Auto Pay and paper-free billing.*
Plan, feature and accessories discounts if you're a first responder, military member or veteran, nurse, teacher or college student.
Mobile + Home Discount - Earn discounts when you pair a mobile phone plan and Fios Internet.

*When you enroll in Auto Pay and paper-free billing using your bank account or Verizon Visa Card, you qualify for a $10/mo discount. Your discount will be applied beginning with your next bill cycle after enrollment in Auto Pay and paper-free billing.

Question 6

Do I have to have a 5G phone to use 5G Start?

Accepted Answer

No. You can use your 4G device. However, you need a 5G-capable device to access our 5G networks. Learn more about our 5G Ultra Wideband and 5G networks and 5G devices. Or shop 5G devices.

Question 7

Do I automatically get 5G Nationwide access with Start Unlimited?

Accepted Answer

Yes. 5G is the fifth and latest generation of mobile networks. Start Unlimited gives you unlimited access to our 5G Nationwide network TT whether you purchased the plan before or after 8/20/20. Learn more about our 5G Nationwide network and 5G devices. Shop for a new device in My Verizon.

Question 8

Can I get on the 5G Ultra Wideband mobile network with Start Unlimited?

Accepted Answer

5G Ultra Wideband network access is not included with Start Unlimited. However, for an extra $10/month you can add access to our 5G Ultra Wideband network when you're in an 5G Ultra Wideband coverage area TT With the $10/month 5G Ultra Wideband access, a 5G Ultra Wideband phone on a Start Unlimited plan gets: Unlimited 5G Ultra Wideband data Unlimited 4K HD streaming TT Unlimited 5G Ultra Wideband hotspot The option to choose a 5G network access plan displays when you choose a 5G Ultra Wideband phone. Shop for a device in My Verizon online. Note: 5G Ultra Wideband access is included with Play More Unlimited, Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

Question 9

Do I have to have a 5G phone to use Start Unlimited?

Accepted Answer

No. You can use your 4G device. However, you need a 5G-enabled device to access our 5G networks. Learn more about our 5G Nationwide and 5G Ultra Wideband networks and 5G devices. Or shop 5G devices.

Question 10

What international calling, text and data features does Start Unlimited include?

Accepted Answer

Start Unlimited includes: Mexico and Canada - Talk, text and use unlimited data when traveling in Mexico and Canada. TT Unlimited talk and text to Mexico and Canada when you are in the US. Unlimited international texting from the US to more than 200 countries and territories worldwide. If you're going to countries other than Mexico and Canada, adding TravelPass to your account lets you use your domestic talk, text and data allowances in more than 185 countries. Learn more about TravelPass.

Question 11

What quality video streaming do I get with Start Unlimited?

Accepted Answer

480p DVD-quality streaming is included with Start Unlimited. 720p HD-quality streaming is included with Play More Unlimited, Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

Question 12

Do I get Wi-Fi Mobile Hotspot data with Start Unlimited?

Accepted Answer

No. Start Unlimited doesn't include a Mobile Hotspot feature. Unlimited Mobile Hotspot is included with Play More Unlimited, Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

Question 13

What are my Verizon Cloud media storage options with Start Unlimited?

Accepted Answer

Verizon Cloud media storage isn't included with Start Unlimited, but you can use the Verizon Cloud app to back up and store your contacts. You can add Verizon Cloud media storage online in My Verizon for $5/month. Verizon Cloud storage is included with Do More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

Question 14

Am I eligible to get Apple Music with Start Unlimited?

Accepted Answer

Yes. You're eligible to get Apple Music included free for 6 months on each smartphone line with Start Unlimited. Taxes apply. Learn more with our Apple Music FAQs.

Question 15

Am I eligible to get the discovery+ on us offer with Start Unlimited?

Accepted Answer

Yes. With Start Unlimited you're eligible for 6 months of discovery+ on us. Visit our Get discovery+ with an Unlimited phone plan FAQs to learn more.

Question 16

Am I eligible to get Disney+ with Start Unlimited?

Accepted Answer

Yes. Those with Start Unlimited are eligible for the Disney+ on us 6-month promotion. Visit our Disney+ FAQs to learn about adding Disney services to your account with an eligible unlimited plan. Note: The Disney+, ESPN+, Hulu bundle is included with Play More Unlimited and Get More Unlimited. You can switch your plan in My Verizon any time.

Unlimited plans | 5G Start FAQs

About 5G Start

What is 5G Start?

What's the 5G Start plan's monthly cost?

What other phone plans can I have on my account along with 5G Start?

Do I have to have a 5G phone to use 5G Start?

What discounts are available with 5G Start?

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