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VelaSense® FAQs

General Information

    What is VelaSense?

    If you're visually impaired, VelaSense is a life management app for your Android™ devices that combines multiple features to assist you with everyday tasks.

    VelaSense features make it easier to navigate your device. They also assist with communications and everyday needs such as money reading, a bar code scanner and more.

    What features does the VelaSense app offer?

    VelaSense provides many features to help the visually impaired complete everyday tasks, including:

    • Navigational tools such as room-mapping, place recognition and GPS
    • Text to Speech for email, text messages and more
    • Text recognition
    • A barcode reader to check products and prices
    • A currency verifier to distinguish bills and other aids

    Life Management tools to juggle daily apps such as the phone and contacts manager, radio/music player, weather reports, alarm clock and dozens more.

    How do I get the VelaSense app?

    You can find the VelaSense app in the Google Play™ Store under Verizon Wireless Applications or by searching for "VelaSense."

    Note: VelaSense is compatible with devices running Android 4.3 or higher.

    How much does VelaSense cost?

    VelaSense is available as a free trial with limited features for the first 30 days. After your initial 30 days, you can subscribe to VelaSense for a monthly fee of $4.99.

    If you have a standard monthly account, you have the option to bill the monthly fee to your Verizon Wireless account. If you don't have a monthly bill (e.g., prepaid or government accounts), you can use a credit card to subscribe.

    Does VelaSense use my data?

    Certain features in VelaSense will count against your data allowance. On average, we estimate most users will use about 1 MB of data daily.

    If you're concerned about data overages, consider using Safety Mode on the new Verizon Plan.