Congratulations on your new Verizon Wireless device! Let's make the transition from your old device as smooth as possible with Verizon Cloud. Verizon Cloud makes it easy and seamless to transfer your contacts, photos, videos and more. Let's get started. When you get a new device, the first thing you need to do is activate it before you can begin using it. Once your new Verizon Wireless device is activated, you can start the content transfer process. To be compatible, your devices must be running Android™ OS version 2.3 or higher or iOS 6 or higher for iPhone®. Both devices will need the latest version of the Verizon Cloud App. Open the Google Play Store or the Apple App Store and search for "Verizon Cloud." Found it? Good, now download it, and you're ready to begin the transfer. First, open the Verizon Cloud App on your old device and tap "Get Started." Follow the on-screen instructions to pair your devices. Begin by connecting both devices to the same Wi-Fi network. Once your devices are successfully paired together on the Wi-Fi network, your old device will provide a randomly generated access code. Enter this 4-digit code on your new device. Now that your devices are successfully linked together, you'll be prompted to select the content you wish to transfer. After you complete your content selections, an estimated transfer time is provided. With your content selected, just tap the "Transfer" button. Verizon Cloud will take care of the rest. The app will keep track of the progress. If the transfer process is accidentally stopped, the app will resume from where the transfer left off when you start again. Once the transfer is complete, make sure all of your content has properly copied to your new device. Since your content isn't automatically deleted from your old device during the transfer process, it's a good idea to perform a factory reset on your old device once you've confirmed all of your content has been transferred to your new device. Instructions for a factory reset can be found in your device's user guide. That's it, you're all set! You now have the world at your fingertips. Thanks to Verizon Cloud, all of your valuable content is ready to go on your new device. Enjoy your new Verizon Wireless device! To learn more about all the other ways Verizon Cloud can keep your digital lives connected, go to: vzw.com/cloud. For step-by-step instructions and extra details, check out our "How To Use Guides." Go to: vzw.com/content-transfer
