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Hum× (1st gen) - all-in-one connected car system | Support Overview

Hum by Verizon makes your car smarter, safer and more connected. Here you can find help for your Hum× (1st gen) connected car system. With Hum× (1st gen) you can:

  • Check your vehicle's health anytime.
  • Get service reminders like when your next oil change is due.
  • Set speed and boundary alerts for family members to help keep them safe.

Hum× (1st gen) includes an OBD II reader and access to the Hum app. Our latest version of Hum× (2nd gen) includes a Bluetooth® speaker for hands-free calling and one-touch access to emergency assistance. For help with Hum× (2nd gen) visit our Hum× (2nd gen) Support overview page.

Important: As of 12/31/25 the Hum by Verizon service, including all related features (i.e., Crash Response, Roadside Assistance, Vehicle Diagnostics, Location and WiFi Services), will no longer be active. The Hum app will also be decommissioned. Learn more about the discontinuation.

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