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Visa Prepaid Card Port-in Promotion FAQs

Top Questions

    What is the Visa® Prepaid card port-in promotion?

    From November 24 through November 28, if you purchased a smartphone from Verizon Wireless on a device payment agreement, and brought over your number from another carrier, you'll be eligible for a $200 Visa prepaid card. That's $800 if you switch 4 lines and buy 4 smartphones.

    This offer cannot be combined with the Switch to Verizon promotion.

    What are the requirements for the Visa Prepaid card port-in promotion?

    To qualify for this promotion, you must:

    • Trade in a device from your previous carrier.
    • The phone must have a fair market value greater than $0 and must be in good working and cosmetic condition:
      • It must have a functioning battery.
      • Can power on and off.
      • Have an intact, functioning LCD screen and glass with no cracks or breaks.
      • Device and charging port must be intact (not broken or charging port missing).
      • Device and connecting ports must be free of visible corrosion and water damage.
      • Appraise your device here.
    • Claims must be submitted within 60 days of purchase.
    • Prepaid cards are delivered within 8-12 weeks after we receive the claim submission.

    How do I trade in my old device under this promotion?

    Our Trade-In How to Use Guide has instructions to trade in your device.

    If you have an Apple device, you must turn off Find My iPhone. Get the step-by-step instructions.

    If you have an Android device, you must remove your Google account. Get the step-by step-instructions.