Session status messages
Session Status
Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below. Due to inactivity, your session has expired. Please sign in again to continue.

Session Status

Due to inactivity, your session will end in approximately 2 minutes. Extend your session by clicking OK below.

Due to inactivity, your session has expired. Please sign in again to continue.

Samsung Chromebook Plus - Factory Data Reset (Powered On)

Here's how to reset your Chromebook Plus if the screen freezes or call, app, audio or sync issues occur.

Perform a factory data reset only if necessary as it removes your Google™ account and all data including system data, app data and media.

Music, pictures and videos can be backed up to a computer.

Personal data (e.g., Wi-Fi passwords, browser bookmarks, etc.) can be backed up to Google's servers.

Navigate:

Apps icon

Settings

Advanced

An alternate reset method is available if the device is unresponsive or won't power on.

In the Reset settings section, tap or click

Powerwash

Tap or click

Restart

Tap or click

Powerwash

Allow several minutes for the factory data reset and reboot processes to complete.

If needed, set up your device. If troubleshooting third-party apps, don't restore app data.