Airspeed Mobile Hotspot - Restart Device
If you can't browse the internet or your Airspeed Mobile Hotspot crashes / freezes / runs slowly, view this.
If you can't browse the internet or your Airspeed Mobile Hotspot crashes, resets, freezes or runs slow, view this info.
Performing a restart / soft reset (powering the device off then back on) is similar to restarting a desktop computer and is one of the first steps in troubleshooting. In most cases, a restart doesn't affect data on the device unless the battery is very low.
Via Device
- Locate thePower buttonon the top right of the device.
- Power the device off.Press and hold thePower buttonfor 3 seconds then release.If unable to power the device off, remove then re-insert the battery.
- Power the device on.Press and hold thePower buttonuntil the display lights up then release.
Via Admin Web Interface
- Access the Admin Web Interface.
- From the left menu, click .
- From the 'Restart' section, clickRestartthen follow the prompts.You'll need to sign back in to the Admin Web Interface.