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Prepaid Bring Your Own Device (BYOD) program FAQs

General Information

    What is Bring Your Own Device (BYOD)?

    The Bring Your Own Device (BYOD) program allows you to activate an eligible* Verizon Wireless 4G smartphone, 3G smartphone, or basic phone on a No Annual Contract Plan.

    *Excludes Windows Mobile®, and most Push to Talk devices (with the exception of BlackBerry® Push to Talk, which can be activated).

    Can I bring my own phone to a prepaid plan?

    Yes, you can bring an eligible* inactive Verizon Wireless 4G or 3G smartphone, (including iPhone®) or basic phone to one of our No Annual Contract basic plans.

    Please visit VerizonWireless.com/activate to check your device eligibility and to activate your device.

    *Excludes Windows Mobile®, and most Push to Talk devices (with the exception of BlackBerry® Push to Talk, which can be activated).

    Why would I want to bring my own phone to a prepaid plan?

    There are a number of reasons to bring your own phone:

    1. You don't have to spend money to purchase a new phone.
    2. You have the option to bring the Verizon phone you love.
    3. You can repurpose an old phone that is not in use.
    4. You can recycle an old phone from a friend or family member.
    5. You can pass along a phone to a friend or family member so that they won't incur the cost of purchasing a new one.

    Can I bring a phone number from another carrier to a prepaid plan?

    Yes. Call Prepaid Customer Service at (888) 294-6804 to bring your current mobile number to your eligible* Verizon Wireless prepaid 4G smartphone, 3G smartphone, or basic phone.

    Note: You'll need to have the account number, name and password of the current account handy.*Excludes Windows Mobile® and most Push to Talk devices (with the exception of BlackBerry® Push to Talk, which can be activated).

    Where can I use my service with the prepaid plans?

    You can use your service in the Verizon Wireless Prepaid Coverage Area. Domestic calls made or received outside of the Verizon Wireless Prepaid Rate and Coverage Area will be charged at a roaming rate of $0.20 per minute.

    Note: If your smartphone can use Wi-Fi Calling and the feature is turned on, you can call from anywhere with a Wi-Fi connection. Wi-Fi calls to US phone numbers are free, even while traveling internationally.

    Will I be charged different roaming rates if calling internationally on a prepaid plan?

    For information on international roaming rates, go to Prepaid International Roaming Rates.

    Note: International roaming coverage is only available on participating networks and isn't guaranteed. Data services, unlimited calling, text bundles and other features are not available when roaming.

    How do I activate an eligible* Verizon Wireless basic phone or smartphone?

    To activate your phone, visit VerizonWireless.com/activate or dial *22898 from the phone you want to activate and follow the prompts.

    *Excludes Windows Mobile® and most Push to Talk devices (with the exception of BlackBerry® Push to Talk, which can be activated).
     

    Apple and iPhone are registered trademarks of Apple Inc. BlackBerry and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.