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Prepaid Plans - Support Overview
Learn about prepaid plans. Pay in advance for voice, text, data & mobile hotspot on your wireless device. No credit check, deposit or long-term contract.
Generated by AI. Verify if needed.
FAQs
Manage your prepaid account FAQs - Monitor data usage
Understand and monitor prepaid data usage and account information. Learn how to change your plan, add data and keep track of your account balance.
FAQs
Prepaid Family Account FAQs
Learn about Prepaid Family Accounts, which let you have more than one line on your prepaid account. Find answers to common questions about billing, payments and more.
How to use My Verizon app for prepaid
Find steps for managing your prepaid account using the My Verizon app on your smartphone, including how to set up a Prepaid Family Account and manage devices.
FAQs
Prepaid 100 GB Mobile Hotspot perk FAQs
Learn how to get the 100 GB Mobile Hotspot perk with Prepaid plans. Find answers to questions about billing, renewal, compatible devices and more.
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Features
3-Way Calling - Conference Call FAQs
Find out about about 3-Way Calling, where you conference call with multiple callers and speak with all parties simultaneously. Learn how to merge calls.
Features
3-way calling and conference calls FAQs
Find out about about 3-way calling, where you conference call with multiple callers and speak with all parties simultaneously. Learn how to merge calls.
About the Plan
4 Lines for $100 Prepaid Promotion FAQs
Add a new line to a Prepaid Family Account to receive a monthly promotional discount of $30 on your 4th line. Take advantage of this back-to-school special with a new or currently owned device.
Features
Avoid unwanted calls with Verizon Call Filter FAQs
Get free spam blocking. Call Filter lets you screen incoming calls, block spam and report unwanted numbers. Upgrade to Call Filter Plus with Caller ID.
Features
Basic voicemail FAQs
Learn all about basic voicemail, including how to set up, retrieve and save messages, delete when full, change your password and more.
Features
Call Waiting FAQs
Learn about the feature that lets you receive incoming calls while you're on another call on your mobile phone.
Features
Data Session Call Waiting (CPOP) FAQs
Learn about the call waiting feature that lets you receive incoming calls on your basic phone while engaged in a data session.
About the Plan
Disney+ Premium (No Ads) offer with Prepaid Unlimited FAQs
Learn to manage Disney+ on us with mobile Prepaid Unlimited plan promo subscription. Offer no longer available.
Features
Fleet Administrator FAQs
Learn more about the Fleet Administrator from Verizon Wireless, a tracking solution that allows you to locate, monitor and manage your fleet.
Features
Free Tile or S'well Promo FAQs
Learn how to get a free Tile Mate or S'well when you sign up for Total Mobile Protection or Tech Coach. Limited time only, while supplies last, so don't wait.
Features
Free mophie powerBOOST mini promotion FAQs
Learn how to get a free mophie powerBOOST mini when you sign up for Total Mobile Protection or Tech Coach. Limited time only, while supplies last, so don't wait
Features
Global Phone FAQs
Learn about using your mobile devices while traveling outside the country.
Features
HD Voice FAQs
Learn how to get HD voice, featuring call audio that sounds like you’re face-to-face, 6-way conference calls and simultaneous calling and data use.
Features
HD Voice for Windows FAQs
Learn how to get HD voice, featuring call audio that sounds like you’re face-to-face, 6-way conference calls and simultaneous calling and data use, all on Verizon’s 4G LTE network.
Features
HD Voice for iOS FAQs
Learn how to get HD voice, featuring call audio that sounds like you’re face-to-face, 6-way conference calls and simultaneous calling and data use, all on Verizon’s 4G LTE network.
Features
How to block your number & block Caller ID FAQs
Block Caller ID using your Verizon app or *67 to protect your privacy. Also, see how to block a number from your phone.
Features
How to get and use Verizon Call Filter
Get instructions on how to set up Call Filter for free spam protection & blocking unwanted numbers. Upgrade to Call Filter Plus with Caller ID for added security.
Managing Your Prepaid Account
How to use My Verizon for prepaid
Step-by-step instructions for how to manage your prepaid account through the My Verizon website, like changing your plan and features and making a payment.
Managing Your Prepaid Account
How to use the My Verizon app for prepaid
Find steps for managing your prepaid account using the My Verizon app on your smartphone, including how to set up a Prepaid Family Account and manage devices.
Features
International Travel Program FAQs
Learn about the Global Travel Program from Verizon Wireless that gives you use a device to use while traveling abroad.
About the Plan
Manage your prepaid account FAQs - Monitor data usage
Understand and monitor prepaid data usage and account information. Learn how to change your plan, add data and keep track of your account balance.
Features
Messaging and texting FAQs
Learn how to send, receive, delete or archive texts on your mobile device, or fix issues using our troubleshooters and how-to articles.
Features
Mobile Hotspot feature and app FAQs
Learn to use the Mobile Hotspot feature or app on your phone or tablet to connect devices to the internet. Find plans with mobile hotspot data.
About the Plan
Mobile to Mobile Calling FAQs
Learn about Mobile to Mobile calling from Verizon Wireless.
Features
Multimedia Messaging FAQs
Learn about sending and receiving text messages that contain a picture, video or other multimedia attachment. Understand messaging plans and charges.
Managing Your Prepaid Account
My Verizon Website - Move Prepaid Single Line to Multi-line Account
If you have multiple prepaid lines, use My Verizon to consolidate them into a Multi-line Account so you can manage all billing details in one convenient place.
Managing Your Prepaid Account
My Verizon app for prepaid FAQs
Frequently asked questions about the My Verizon Mobile App for prepaid smartphones.
Managing Your Prepaid Account
My Verizon for prepaid FAQs
Learn about My Verizon for Prepaid, a free, secure website that lets you manage your prepaid account. Make payments, change your plan and more.
About the Plan
Plan Information FAQs
Learn the basics about managing your Verizon Wireless plan.
Features
Prepaid 100 GB Mobile Hotspot perk FAQs
Learn how to get the 100 GB Mobile Hotspot perk with Prepaid plans. Find answers to questions about billing, renewal, compatible devices and more.
About the Plan
Prepaid 3G network shutdown FAQs
Learn about how the 3G network shutdown impacts 3G prepaid devices. Get help upgrading to a 4G LTE or 5G prepaid device.
About the Plan
Prepaid Auto Pay changes FAQs
Find answers to top questions about recent changes to your prepaid Auto Pay service.
Managing Devices
Prepaid Bring Your Own Device (BYOD) Program FAQs
Learn more about the Prepaid Bring Your Own Device (BYOD) Program from Verizon Wireless. Activate eligible basic or 3G smartphones on a No Annual Contract Plan.
About the Plan
Prepaid Family Account FAQs
Learn about Prepaid Family Accounts, which let you have more than one line on your prepaid account. Find answers to common questions about billing, payments and more.
About the Plan
Prepaid Mobile Broadband FAQs
Prepaid Mobile Broadband plan provides high-speed Internet service for data-only devices without a long-term contract or credit check.
About the Plan
Prepaid TravelPass FAQs
Prepaid TravelPass lets you use your prepaid domestic talk, text and data allowances while traveling to other countries for a low daily rate.
About the Plan
Prepaid billing & payments FAQs - Monthly fees & refill cards
Get answers on how to manage payments for Verizon's prepaid plans. Learn about monthly expiration dates & how to use a refill card. Set up auto pay for prepaid.
About the Plan
Prepaid home router FAQs
Learn about getting and using a prepaid home router for internet service in your home.
About the Plan
Prepaid international calling FAQs
The flexible, affordable way to use your prepaid phone to call other countries with no hidden fees.
About the Plan
Prepaid international travel FAQs
Traveling outside the US and want to know more about using your prepaid device? Learn the essentials, set up your device and see how much you can expect to pay.
About the Plan^Managing an Account Profile
Prepaid plans and service FAQs
Learn about service options that you can get with no credit check or long-term contract. Pay in advance for monthly voice, text and data on Verizon's 4G LTE network.
About the Plan
Prepaid promotions FAQs
Learn about the latest prepaid deals and special promotions. Connect without an annual contract. Pay in advance for a monthly plan that works best for you.
About the Plan
Prepaid suspend service FAQs - Lost or stolen device
Learn how you can temporarily suspend service on a prepaid device that has been lost or stolen, to prevent unauthorized usage or charges to your account.
Features
Push to Talk FAQs
Use your phone like a walkie-talkie with Push to Talk service from Verizon Wireless. Connect to your colleagues and friends with the push of a button.
Features
RemoSync FAQs
Learn more about RemoSync, providing corporate users mobile access to work email, contacts and calendars.
About the Plan
Select and set up your Prepaid plan FAQs
Learn about Prepaid plans with no long term contracts or credit checks. Get help selecting the best prepaid monthly data plan for your smartphone, tablet or jetpack.
Features
Sideshare FAQs
Sideshare is an Android app that lets you share information, like text and photos, while on calls. You can also review and edit content live during calls.
Features
Spam Controls FAQs
Learn how you can prevent unwanted communication on your mobile device from email addresses and other delivery methods.
Features
Verizon Call Forwarding FAQs
Learn how to use Call Forwarding (*72) to send calls to another number. Turn it on from a computer or through My Verizon app. No monthly fee on most plans.
Features
Verizon FamilyBase FAQs
Use FamilyBase to set parental controls to block unwanted contacts, view your child's text and call history, and set usage limits to avoid unexpected overages.
Features
Verizon Safeguards FAQs
Learn the basics about Verizon Family Safeguards & Controls, services that help you manage how the devices on your account are used.
About the Plan
Video: How do I check usage analysis reports(length: 1:47)
Watch this video to learn how to access Usage Analysis Reports to track and manage your minutes in My Verizon.
Length: 1:47
Features
Video: How to Block Calls & Messages(length: 1:43)
Watch this video to see how to block unwanted calls and messages. Block up to 5 phone numbers for each line on your account with no charge with My Verizon.
Length: 1:43
Features
Video: How to Block Internet Spam(length: 0:53)
Watch this video to get the easy steps to block internet and text message spam using My Verizon.
Length: 0:53
Features
Video: How to Set Service Blocks(length: 1:26)
Watch this video to learn how to block services such as messaging and purchases with Service Blocks.
Length: 1:26
About the Plan^Managing an Account Profile
Video: Verizon Wireless Prepaid(length: 1:37)
Verizon Wireless Prepaid gives you the flexibility to pick a plan, choose a device and pay just for what you use.
Length: 1:37
Features
Video: What are Verizon Family Safeguards & Controls(length: 3:07)
Watch this video to learn how to protect your family, your budget, and your account by using Verizon Family Safeguards & Controls to manage your wireless service.
Length: 3:07
Features
Video: What is Verizon FamilyBase(length: 1:10)
Verizon FamilyBase provides you with insight and control over how, when and with whom your kids communicate. Watch this video to see what it's all about!
Length: 1:10
About the Plan
Video: What is the Difference Between KB, MB & GB?(length: 1:35)
Watch this video to learn the difference between Kilobytes, megabytes, and gigabytes as units of measurement for data usage.
Length: 1:35
About the Plan
Video: Wireless Account Analysis(length: 2:27)
Watch this video to get an overview of the Wireless Account Analysis tool and see how easy it is to analyze your wireless account.
Length: 2:27
Features
Wi-Fi Calling at Verizon FAQs
Learn how to use Verizon Wi-Fi calling if cellular service isn't available.
Features
Wireless Emergency Alerts (WEAs) FAQs
Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts.
Features
Wireless Emergency Alerts (WEAs) device features
A list of Wireless Emergency Alert Compatible Devices.
Features
Wireless Emergency Alerts FAQs
Frequently asked questions about Wireless Emergency Alerts, including Presidential Alerts, Imminent Danger Alerts and AMBER Alerts.