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Samsung Galaxy Watch - Activate / Set Up Device

2026-10-27 08:43:00.62

Samsung Galaxy Watch - Activate / Set Up Device

Here's how to activate and set up your Galaxy Watch.
If the Galaxy Watch was purchased outside of Verizon, contact us to start a line of service for your device.
Set up your new Galaxy Watch using one of the following companion device options:

Set Up Using an Android Smartphone

  • The Galaxy Watch can be set up via Number Share or as a stand alone device. To use the Galaxy Watch without a companion device, complete the steps below then refer to Set Up as a Standalone Device.
  • If you're replacing an existing Samsung smart watch, refer to Replace Existing Device.
  • If you're pairing an existing Galaxy Watch with a new smartphone, refer to Connect to New Phone.
  • Before completing these steps, verify:
    • your eSIM activation has been processed and you've received the QR code via email.
    • your companion Android smartphone has a cellular or wi-fi connection.
      If activating with Number Share, the companion smartphone must be connected to active Verizon service on the same account as the Galaxy Watch.
  1. Ensure the Galaxy Watch is charged and powered on.
    If necessary, tap the watch display to begin.
  2. Install the Galaxy Wearable app on your companion Android smartphone.
  3. Open the
    Galaxy Wearable app
    .
  4. Tap
    Start
    .
  5. From the 'Pick your device' screen, tap
    Galaxy Watch
    .
    If Galaxy Watch isn't listed, tap
    Scan again
    .
    If prompted, tap
    Allow
     to approve the necessary permissions.
  6. Ensure the passkey matches what's displayed on the Galaxy Watch then tap 'Confirm' or 'Connect' on the smartphone and the
    Checkmark icon
     on the Galaxy Watch.
  7. If using a non-Samsung Android smartphone to complete setup, tap
    OK
     then tap
    Install
     to allow the Gear Plugin and Samsung Accessory Service to install.
  8. To continue, review the Terms and Conditions and Privacy Notice on your smartphone then select (check) the following and tap
    Agree
    .
    Tap
    I agree to all
     to select all.
    Options may vary by paired smartphone.
    Tap
    Details
     to review info before continuing.
    • Sending of diagnostic data (optional)
    • Mapping technologies by HERE
  9. If prompted with 'Allow Galaxy Watch PlugIn to...', tap
    Allow
     to approve the necessary permissions.
  10. If prompted, tap
    Sign in
     from the 'Get more with your Samsung account' screen to complete Samsung account setup.
    If you choose 'Skip', you can add a Samsung account after setup is complete.
  11. If prompted to Restore your watch from backups, do one of the following:
    • To retrieve a previous backup:
      1. Tap
        Check for backup
         to retrieve a previous Samsung smart backup then tap
        Next
        .
      2. From the 'Restore your watch from backups' screen, tap the
        Dropdown menu icon
         Dropdown menu icon then select the desired backup file.
      3. Select (check) the data (e.g., Phone, Messages, etc.) you want to restore then tap
        Restore
        .
    • To set up as new, tap
      Skip for now
       then tap
      Next
      .
      If troubleshooting, don't restore the device until all testing has been completed.
  12. From the 'Mobile service for your watch' screen, do one of the following:
    Option only available when the companion smartphone has an active SIM.
    If you choose 'Skip', you can add a cellular plan after setup is complete.
    • Set up with a QR code:
      1. Tap
        Use code
        .
        If prompted, tap
        Allow
         for camera permissions.
      2. Point the smartphone's camera at the QR code below and scan it.
        The QR code will only work if the Galaxy Watch has been activated on a Verizon mobile number.
      3. Tap
        Use plan
        .
        Select Use plan
    • Set up without a QR code on an existing Verizon account with a new Number Share line of service (if the Galaxy Watch was purchased outside of Verizon):
      1. Tap
        Sign up for one now
        .
        Sign up for a new line
      2. Tap
        Next
        .
        Tap next
      3. Ensure the phone number to your Verizon smartphone displays then enter your password and tap
        Continue
        .
      4. Review the info, then tap
        I want NumberShare
        .
        To continue without activating the watch, tap
        Not now
        .
      5. Tap
        OK
        .
  13. If presented, tap
    Connect
     on your smartphone.
    Tap connect
  14. If presented, select the desired location permission option:
    • Only While Using the App
    • Always Allow
    • Don't Allow
  15. From the 'Tap to connect to the mobile network' message on your watch, tap
    CONNECT
    .
    The watch restarts.
    This process may take up to 2 minutes.
  16. Allow a few minutes for service to activate. When complete, tap
    Done
Continue to use in conjunction with a companion smartphone for maximum functionality. To unpair your companion smartphone and use the Galaxy Watch as a stand alone device, reset the watch then set up as a stand alone device.
Standalone mode can't be used with Number Share.

Pair / Activate Galaxy Watch with Apple iPhone

  • The Galaxy Watch can be set up via Number Share or as a stand alone device. To use the Galaxy Watch without a companion device, complete the steps below then refer to Set Up as a Standalone Device.
    If activating with Number Share, the companion Apple iPhone must be connected to active Verizon service on the same account as the Galaxy Watch.
  • If you are replacing an existing Samsung smartwatch, refer to Replace Existing Device.
  • If you're pairing an existing Galaxy Watch with a new smartphone, refer to Connect to New Phone.
  • Before completing these steps, verify:
    • your eSIM activation has been processed and you've received the QR code via email.
    • your companion Apple iPhone has a cellular or wi-fi connection.
  1. Ensure the Galaxy Watch is charged and powered on.
    If necessary, tap the watch display to begin.
  2. Install the Samsung Galaxy Watch (Gear S) app on your companion Apple iPhone.
  3. Open the Samsung Galaxy Watch (Gear S) app.
  4. If prompted with 'Galaxy Watch Would Like to Use Bluetooth', tap
    OK
    .
    If necessary, tap
    Settings
     then tap the
    Bluetooth switch
     to turn on Switch on icon.
  5. Tap
    START THE JOURNEY
    .
    Start the journey
  6. Tap
    Galaxy Watch 46mm/42mm
    .
    Select Galaxy Watch
  7. From the 'Watches spotted nearby' screen, tap
    Galaxy Watch
    .
  8. From the 'Bluetooth Pairing Request' prompt on the companion Iphone, tap
    Pair
     then tap the
    Checkmark icon
     on the Galaxy Watch.
  9. To continue, review the Privacy Policy and End User License Agreement, select (check) 'Report diagnostic info if desired then tap
    AGREE
    .
    Agree to terms
  10. If prompted, tap 'Allow' or 'OK' to let the Galaxy Watch send you notifications, access your calendar, or access your contacts.
  11. Tap
    Sign in
     to complete Samsung account setup.
    If you choose 'SKIP', you can add a Samsung account after setup is complete.
  12. From the 'Set up a mobile plan' screen, select
    Use code
    .
    If you choose 'Skip', you can add a cellular plan after setup is complete.
  13. If prompted, tap
    OK
     to allow Galaxy Watch to access your camera.
  14. Point the iPhone's camera at the QR code below and scan it.
    The QR code will only work if the Galaxy Watch has been activated on a Verizon mobile number.
  15. Tap
    Use plan
    .
    Tap Use plan
  16. If presented with a 'Tap to connect to the mobile network' message on your watch, tap
    CONNECT
    .
    The watch restarts.
    This process may take up to 2 minutes.
  17. Allow a few minutes for service to activate. When complete, tap
    Done
Continue to use in conjunction with a companion smartphone for maximum functionality. To unpair your companion Apple iPhone and use the Galaxy Watch as a standalone device, reset the watch then set up as a standalone device.
Standalone mode can't be used with Number Share.