Samsung Galaxy Watch - Replace Existing Device
Here's how to activate your Galaxy Watch if you've recently replaced your Samsung Watch or have reset the network settings.
- These steps only apply when a Samsung smartwatch has been replaced or the network settings have been reset.If this Galaxy Watch is the first device to share this number and has never been active with Verizon service, refer to Activate / Set Up Device.If you're pairing an existing Galaxy Watch with a new Android™ smartphone or Apple®iPhone® , refer to Connect to New Phone.
- To replace your existing Samsung smartwatch with a new Galaxy Watch or to reactivate a Galaxy Watch after resetting network settings, use one of the following methods:
- Replace Using an Android Smartphone
- Replace Using an Apple iPhone
Replace Using an Android Smartphone
- The Galaxy Watch can be set up via Number Share or as a standalone device. To use the Galaxy Watch without a companion device, complete the steps below then refer to Set Up as a Standalone Device.To set up with Number Share, the companion smartphone must be activated on the same Verizon account as the Galaxy Watch.
- Before completing these steps, verify:
- your eSIM activation has been processed and you've received the QR code via email or in-box collateral.
- you're in a Verizon coverage area.
- your companion Android smartphone has a cellular or Wi-Fi connection.
- Ensure the replacement Galaxy Watch is charged and powered on.If necessary, tap the watch display to begin.
- Open theGalaxy Wearable appon your companion Android smartphone.
- If possible, back up the data on your original Galaxy Watch then reset the network settings.
- Tap theMenu icon
(upper-left).
- TapAdd new device.
- TapGalaxy Watch 46mm/42mm.If Galaxy Watch isn't listed, tapScan for nearby devices.
- From the 'Devices spotted nearby' screen, tapGalaxy Watch.
- Ensure the passkey matches what's displayed on the Galaxy Watch then tap 'PAIR' or 'Connect'on the smartphone and theCheckmark icon
on the Galaxy Watch.
- To continue, review the Privacy Policy and End User License Agreement on your smartphone then tapAgree.
- From the 'Congrats on your new Galaxy Watch' screen on your smartphone, selectAgree to allthen tapNext(lower-right).Selected when a checkmark is present.
- If prompted, tapSign into complete Samsung account setup.If you choose 'Skip', you can add a Samsung account after setup is complete.
- If prompted to Restore your watch from backups, do the following:
- TapCheck for backupto retrieve a previous Samsung smartwatch backup then tapNext.If you prefer to set up as new, tapSkip for nowthen tapNext.
- Select the data (e.g., Phone, Messages, etc.) you want to restore then tapRestore.Selected when a checkmark is present.
- From the 'Mobile service for your watch' screen, selectUse codethen tapNext.
- Point the smartphone's camera at the QR code below and scan it.The QR code will only work if the Galaxy Watch has been activated on a Verizon mobile number.
- TapUse plan.
- If presented with a 'Tap to connect to the mobile network' message on your watch, tapCONNECT.The watch restarts.This process may take up to 2 minutes.
- Allow a few minutes for service to activate. When complete, tapDone
Continue to use in conjunction with a companion smartphone for maximum functionality. To un-pair your companion smartphone and use the Galaxy Watch as a standalone device, reset the watch then set up as a standalone device.
Standalone mode can't be used with Number Share.
Replace Using an Apple iPhone
- The Galaxy Watch can be set up via Number Share or as a standalone device. To use the Galaxy Watch without a companion device, complete the steps below then refer to Set Up as a Standalone Device.If activating with Number Share, the companion smartphone must be connected to active Verizon service on the same account as the Galaxy Watch.
- Before completing these steps, verify:
- your eSIM activation has been processed and you've received the QR code via email or in-box collateral.
- you're in a Verizon coverage area.
- your companion Apple iPhone has a cellular or Wi-Fi connection.
- Ensure the replacement Galaxy Watch is charged and powered on.If necessary, tap the watch display to begin.
- On the companion Apple iPhone, ensure Bluetooth® is turned on .
- Open theSamsung Galaxy Watch (Gear S) app
on your companion Apple iPhone.
- If possible, back up data for your original Galaxy Watch then reset the network settings.
- Tap theMenu icon
(upper-right).
- TapConnect new device.
- From the 'Watches spotted nearby' screen, tapGalaxy Watch.
- From the 'Bluetooth Pairing Request' prompt on the companion iPhone, tapPairthen tap theCheckmark icon
on the Galaxy Watch.
- To continue, review the Privacy Policy and End User License Agreement, select (check) 'Report diagnostic info if desired then tapAgree.
- If prompted, tap 'Allow' or 'OK' to let the Galaxy Watch send you notifications, access your calendar, or access your contacts.
- TapSIGN INto complete Samsung account setup.If you choose 'SKIP', you can add a Samsung account after setup is complete.
- From the 'Mobile service for your watch' screen, selectUse code.
- Point the iPhone's camera at the QR code below and scan it.The QR code will only work if the Galaxy Watch has been activated on a Verizon mobile number.
- TapUse plan.
Continue to use in conjunction with a companion smartphone for maximum functionality. To un-pair your companion smartphone and use the Galaxy Watch as a standalone device, reset the watch then set up as a standalone device.
Standalone mode can't be used with Number Share.