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Samsung Galaxy Watch Active2 - Activate / Set Up Device

2026-10-27 08:43:09.28

Samsung Galaxy Watch Active2 - Activate / Set Up Device

Here's how to activate and set up your Galaxy Watch Active2 via Number Share or as a standalone device.
If the Galaxy Watch was purchased outside of Verizon, contact us to start a line of service for your device.
Set up your Galaxy Watch Active2 using one of the following companion device options:
  • Set Up Using an Android™ Smartphone
  • Set Up Using an Apple® iPhone®

Set Up Using an Android Smartphone

  • The Galaxy Watch Active2 can be set up via Number Share or as a standalone device. To use the Galaxy Watch Active2 without a companion device, complete the steps below then refer to Set Up as a Standalone Device.
    To set up with Number Share, the companion smartphone must be activated on the same Verizon account as the Galaxy Watch Active2.
  • If you're replacing an existing Samsung smartwatch, refer to Replace Existing Device.
  • If you're pairing an existing Samsung smartwatch with a new Android smartphone, refer to Connect to New Phone.
  • Before completing the steps below, verify:
    • your companion Android™ smartphone has a cellular or Wi-Fi connection.
    • your eSim activation has been processed and you've received the QR code via email.
  1. Ensure the Galaxy Watch Active2 is charged and powered on.
    If necessary, tap the watch display to begin.
  2. Install the Galaxy Wearable app on the companion Android smartphone.
  3. Open the
    Galaxy Wearable app
    .
  4. Tap
    Start
    .
    tap Start
  5. If prompted, tap
    Allow
     to approve the necessary permissions.
  6. From the 'Pick your device' screen, tap
    Galaxy Watch Active2
    .
  7. Ensure the passkey matches what's displayed on the Galaxy Watch Active2 then tap
    Confirm
     on the smartphone and the
    Checkmark icon
     on the Galaxy Watch Active2.
    Allow a few minutes for pairing to complete.
  8. If using a non-Samsung Android smartphone to complete setup, tap
    OK
     then tap
    Install
     to allow the Gear Plugin and Samsung Accessory Service to install.
  9. Tap 'Samsung Terms and Conditions' and 'Samsung Privacy Notice' to review more info then accept (check) each option and tap
    Continue
    .
    Tap
    Details
     for more info.
    • Sending of diagnostic data (optional)
    • Mapping technologies by Here
    For your review screen
  10. If prompted, tap
    OK
     to link Galaxy Watch Active2 PlugIn with Galaxy Watch Active2.
  11. If prompted, tap
    Allow
     to let your Galaxy Watch Active2 access location, contacts, manage phone calls, access your calendar, access your phone call logs, and send and view SMS messages.
  12. If prompted, tap
    Sign in
     to complete the Samsung account setup and follow the on-screen steps.
    If you choose 'Skip', you can add a Samsung account after setup is complete.
  13. If prompted to Restore your watch from backups, do the following:
    1. Tap
      Check for backup
       to retrieve a previous Samsung smartwatch backup then tap
      Next
      .
      If you prefer to set up as new, tap
      Skip for now
       then tap
      Next
      .
      If troubleshooting, don't restore the device until all testing has been completed.
    2. Tap the
      dropdown
       then select the appropriate backup file.
    3. Select the data (e.g., Phone, Messages, etc.) you want to restore then tap
      Restore
      .
      Selected when a checkmark is present.
  14. Do one of the following:
    If you choose 'Skip', you can add a cellular plan after setup is complete.
    • Set up with a QR code:
      1. Tap
        Use code
        .
        tap Use code
      2. Point the smartphone's camera at the QR code below and scan it.
        The QR code will only work if the Galaxy Watch Active2 has been activated on a Verizon mobile number.
      3. Tap
        Use plan
        .
    • Set up without a QR code on an existing Verizon account with a new Number Share line of service (if the Galaxy Watch Active2 was purchased outside of Verizon):
      1. Tap
        Sign up for one now
        .
        Sign up for one now
      2. Tap
        Next
        .
      3. Ensure the phone number to your Verizon smartphone is displayed then enter your My Verizon password and tap
        Continue
        .
        Only Account Owners or Account Managers can perform these steps. Here's additional info on account roles.
      4. Follow on-screen steps to select desired plan.
        Options vary by account plan.
  15. After mobile service has been set up, tap
    Done
     the 'Mobile service for your watch' screen.
    The watch restarts.
    This process may take up to 2 minutes.
Continue to use in conjunction with a companion smartphone for maximum functionality. To un-pair your companion smartphone and use the Galaxy Watch Active2 as a standalone device, reset the watch then set up as a standalone device.
Standalone mode can't be used with Number Share.

Set Up Using an Apple iPhone

  • The Galaxy Watch Active2 can be set up via Number Share or as a standalone device. To use the Galaxy Watch Active2 without a companion device, complete the steps below then refer to Set Up as a Standalone Device.
    To set up with Number Share, the companion smartphone must be activated on the same Verizon account as the Galaxy Watch Active2.
  • If you're replacing an existing Samsung smartwatch, refer to Replace Existing Device.
  • If you're pairing an existing Samsung smartwatch with a new Android smartphone, refer to Connect to New Phone.
  • Before completing the steps below, verify:
    • your companion Apple iPhone has a cellular or Wi-Fi connection.
    • your eSim activation has been processed and you've received the QR code via email.
  1. Ensure the Galaxy Watch Active2 is charged and powered on.
    If necessary, tap the watch display to begin.
  2. Install the Samsung Galaxy Watch (Gear S) app on the companion Apple iPhone.
  3. Open the
    Samsung Galaxy Watch (Gear S) app
    .
  4. If prompted with 'Galaxy Watch Would Like to Use Bluetooth', tap
    OK
    .
    If necessary, tap
    Settings
     then tap the
    Bluetooth switch
     to turn on On switch icon.
  5. Tap
    START THE JOURNEY
    .
  6. Tap
    Galaxy Watch Active2
    .
    Tap Galaxy Watch Active2
  7. From the 'Watches spotted nearby' screen, tap
    Galaxy Watch Active2
    .
  8. From the Bluetooth Pairing Request prompt, tap
    Pair
     on the iPhone and the
    Checkmark icon
     on the Galaxy Watch Active2.
  9. Review the End User License Agreement and Privacy Policy, check the desired options (e.g., Bixby and other voice services, Report diagnostic info) then tap
    AGREE
    .
    Review End User License Agreement and Privacy Policy
  10. Tap 'Allow' or 'OK' to let Galaxy Watch send you notifications, access your calendar, or access your contacts.
  11. If prompted, tap
    Sign in
     to complete the Samsung account setup and follow the on-screen steps.
    If you choose 'Skip', you can add a Samsung account after setup is complete.
  12. From the 'Mobile service for your watch' screen, tap
    Use code
    .
    If you choose 'Skip', you can add a cellular plan after setup is complete.
    Tap Use Code
  13. Tap
    OK
     to allow Galaxy Watch to access your camera.
  14. Point the iPhone's camera at the QR code below and scan it.
    The QR code will only work if the Galaxy Watch Active2 has been activated on a Verizon mobile number.
  15. Tap
    CONNECT
    .
  16. If presented, select the desired location permission option:
    • Only While Using the App
    • Always Once
    • Don't Allow
  17. If prompted to 'Connect your watch to your phone' tap
    Confirm
    .
  18. If presented, review the info then tap
    FINISH
    .
Continue to use in conjunction with a companion smartphone for maximum functionality. To un-pair your companion smartphone and use the Galaxy Watch Active2 as a standalone device, reset the watch then set up as a standalone device.
Standalone mode can't be used with Number Share.