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Samsung Galaxy Watch Active2 - Replace Existing Device

2026-10-27 10:09:29.403

Samsung Galaxy Watch Active2 - Replace Existing Device

Here's how to activate your Galaxy Watch Active2 If you've recently replaced your watch or have reset the network settings.
  • The steps below only apply when a Samsung smartwatch has been replaced or the network settings have been reset.
    If this Galaxy Watch Active2 is the first device to share this number and has never been active with Verizon service, refer to Activate / Set Up Device.
    If you're pairing an existing Samsung smartwatch with a new Android™   smartphone or
    Apple® iPhone® , refer to Connect to New Phone.
  • To replace your existing Samsung smartwatch with a new Galaxy Watch Active2 or to reactivate a Galaxy Watch Active2 after resetting network settings, use one of the following methods:
    • Replace Using an Android Smartphone
    • Replace Using an Apple iPhone

Replace Using an Android Smartphone

  • The Galaxy Watch Active2 can be set up via Number Share or as a standalone device. To use the Galaxy Watch Active2 without a companion device, complete the steps below then refer to Set Up as a Standalone Device.
    To set up with Number Share, the companion smartphone must be activated on the same Verizon account as the Galaxy Watch Active2.
  • Before completing the steps below, verify:
    • your companion Android smartphone has a cellular or Wi-Fi connection.
    • you're in a Verizon coverage area.
    • the Galaxy Wearable app is installed and updated.
    • your eSIM activation has been processed and you've received the QR code via email or in-box collateral.
  1. Ensure the replacement Galaxy Watch Active2 is charged and powered on.
    If necessary, tap the watch display to begin.
  2. Open the
    Galaxy Wearable app
    on the companion Android smartphone.
  3. If possible, back up the data on your original Galaxy Watch Active2 then reset the network settings.
  4. Tap the
    Menu icon
     Menu icon (upper-left).
  5. Tap
    Add new device
    .
  6. Tap
    Galaxy Watch Active2
    .
  7. Ensure the passkey matches what is displayed on the Galaxy Watch Active2 then tap 'PAIR' or 'Connect' on the smartphone and the
    Checkmark icon
     Checkmark icon on the Galaxy Watch Active2.
  8. Tap 'Samsung Terms and Conditions' and 'Samsung Privacy Notice' to review more info then accept (check) each option and tap
    Continue
    .
    Tap
    Details
     for more info.
    • Sending of diagnostic data (optional)
    • Mapping technologies by Here
    For your review screen
  9. If prompted, tap
    Sign in
     to complete the Samsung account setup and follow the on-screen steps.
    If you choose 'Skip', you can add a Samsung account after setup is complete.
  10. If prompted to Restore your watch from backups, do the following:
    1. Tap
      Check for backup
       to retrieve a previous Samsung smartwatch backup then tap
      Next
      .
      If you prefer to set up as new, tap
      Skip for now
       then tap
      Next
      .
    2. Tap the
      dropdown
       then select the appropriate backup file.
    3. Select the data (e.g., Phone, Messages, etc.) you want to restore then tap
      Restore
      .
      Selected when a checkmark is present.
  11. Tap
    Use code
    .
    tap Use code
  12. Point the smartphone's camera at the below QR code and scan it.
    The QR code will only work if the Galaxy Watch Active2 has been activated on a Verizon mobile number.
    Scan QR code
  13. Tap
    Use plan
    .
  14. After mobile service has been set up, tap
    Done
     the 'Mobile service for your watch' screen.
    The watch restarts.
    This process may take up to 2 minutes.
Continue to use in conjunction with a companion smartphone for maximum functionality. To un-pair your companion smartphone and use the Galaxy Watch as a standalone device, reset the watch then set up as a standalone device.
Standalone mode can't be used with Number Share.

Replace Using an Apple iPhone

  • The Galaxy Watch Active2 can be set up via Number Share or as a standalone device. To use the Galaxy Watch Active2 without a companion device, complete the steps below then refer to Set Up as a Standalone Device.
    To set up with Number Share, the companion smartphone must be activated on the same Verizon account as the Galaxy Watch Active2.
  • Before completing these steps, verify:
    • your companion Apple iPhone has a cellular or Wi-Fi connection.
    • you're in a Verizon coverage area.
    • the Samsung Galaxy Watch (Gear S) app is installed and updated.
    • your eSIM activation has been processed and you've received the QR code via email or in-box collateral.
  1. Ensure the replacement Galaxy Watch Active2 is charged and powered on.
    If necessary, tap the watch display to begin.
  2. On the companion Apple iPhone, ensure Bluetooth® is turned on .
  3. Open the
    Samsung Galaxy Watch (Gear S) app
    .
  4. If possible, back up the data on your original Galaxy Watch Active2 then reset the network settings.
  5. Tap the
    Menu icon
     Menu icon (upper-right).
  6. Tap
    Connect new device
    .
  7. Tap
    Galaxy Watch Active2
    .
    Tap Galaxy Watch Active2
  8. If prompted to disconnect the Galaxy Watch, tap
    OK
    .
  9. To continue with the pairing process, tap
    Connect
    .
  10. From the 'Bluetooth Pairing Request' prompt on the companion iPhone, tap
    Pair
     then tap the
    Checkmark icon
     Checkmark icon on the Galaxy Watch Active2.
  11. Review the End User License Agreement and Privacy Policy, check the desired options (e.g., Bixby and other voice services, Report diagnostic info) then tap
    AGREE
    .
    Review End User License Agreement and Privacy Policy
  12. If prompted, tap
    Sign in
     to complete the Samsung account setup and follow the on-screen steps.
    If you choose 'Skip', you can add a Samsung account after setup is complete.
    Tap SIGN IN to complete Samsung account setup
  13. From the Mobile service for your watch screen, tap
    Use code
    .
    Tap Use Code
  14. Point the iPhone's camera at the below QR code and scan it.
    The QR code will only work if the Galaxy Watch Active2 has been activated on a Verizon mobile number.
    Scan the provided QR code using your camera
  15. From the 'Tap to connect to the mobile network' message on your watch, tap
    CONNECT
    .
    The watch restarts.
    This process may take up to 2 minutes.
  16. Review the info then tap
    FINISH
    .
    Tap FINISH
Continue to use in conjunction with a companion smartphone for maximum functionality. To un-pair your companion smartphone and use the Galaxy Watch as a standalone device, reset the watch then set up as a standalone device.
Standalone mode can't be used with Number Share.