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One Talk Desk Phones - Transfer a Call (Consultative / Direct)

2026-10-27 09:29:51.999

One Talk Desk Phones - Transfer a Call (Consultative / Direct)

Here's how to transfer a call with your One Talk Desk Phone.
These steps are the same for most One Talk phones. If you have any of the devices below, click the appropriate link:
You can transfer calls to other contacts immediately when receiving ringback or after consulting with them first.
  1. While on an active call, tap
    Transfer
    .
    The call is placed on hold.
  2. Enter the phone number to direct the transfer, or select it from the directory.
  3. Tap
    Transfer
    .
  4. Select Direct or Consult.
  5. If performing a consultative transfer, verify that the second party can accept the call then tap
    Transfer
     to connect.