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FAQs
Military and veterans discounts FAQs
Learn how Verizon supports service members, military spouses and veterans by offering Fios and wireless plan discounts.
FAQs
How to trade in your mobile device
Get the trade in value for a device. Receive instant credit, account credit, gift cards or buyback deals & promotions when you upgrade & recycle your old device.
FAQs
Pick up your online order at a Verizon store FAQs
Learn how to to order devices and accessories online and pick them up at a store near you. Pick up your orders in a Verizon store or use the drive-up pick up option.
FAQs
Verizon early upgrade for smartphones FAQs
Customers purchasing eligible devices can return that device after 30 days with payment of 50%, and upgrade to a new eligible smartphone on device payment plan.
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Learn if you're eligible for an upgrade.
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Learn how to bring your own device to a new or existing Verizon account, what devices you can bring, what deals we offer and how to manage SIM cards or eSIM.
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Deals & Promos
$0 iPhone 7 Promotion FAQs
For a limited time, you can save up to $650 on iPhone 7, when purchased on a device payment agreement with an eligible trade-in device.
Deals & Promos
$100 Amazon Gift Card Promotion FAQs
Get a $100 Amazon gift card when you buy a new smartphone with a device payment agreement in select cities 5/18-5/21. Learn how to claim your gift card.
Deals & Promos
$200 Prepaid MasterCard Port-In Promotion FAQs
Get a prepaid MasterCard when you switch to Verizon, purchase a new select smartphone on device payment and sign-up for an Unlimited plan.
Deals & Promos
$99 iPhone 7 Promotion FAQs
For a limited time, you can save up to $550 on iPhone 7, when purchased on a device payment agreement with an eligible trade-in device.
Shopping with Verizon Wireless
4 Lines for $100 Prepaid Promotion FAQs
Add a new line to a Prepaid Family Account to receive a monthly promotional discount of $30 on your 4th line. Take advantage of this back-to-school special with a new or currently owned device.
Deals & Promos
5G and LTE Home Plus offers FAQs
If you qualified for a special offer when you signed up for your Verizon 5G Home, 5G Home Plus, 5G Home Ultimate or LTE Home Plus plan, learn about redeeming your offer. Find out about any required waiting periods before you can redeem.
Deals & Promos
5G/LTE Home and Home Plus offer FAQs
Learn how to redeem an offer you received when you opened a new Verizon Home Internet account.
Deals & Promos
AMC+ offer for mobile accounts FAQs
Learn how you can get AMC+ on us when you purchase a new 4G or 5G smartphone with an eligible Unlimited plan.
Deals & Promos
AMC+ offer with new 5G Home Plus, 5G Home or LTE Home FAQs
Learn how you can get up to 12 months of AMC+ on us when you sign up for a new 5G Home Plus, 5G Home or LTE Home account.
Deals & Promos
Amazon Smart Home Bundle for Verizon FAQs
New 5G Home Internet customers can enjoy the Amazon Smart Home Bundle on us for a limited time. Learn how.
Deals & Promos
Apple Arcade with eligible Unlimited mobile plans FAQs
Apple Arcade when you have an eligible Unlimited plan is no longer available.
Deals & Promos
Apple Music on us
Apple Music is included free with the 5G Get More plan, or get Apple Music on us for 6 months with 5G Start, 5G Play, 5G Do More and Welcome Unlimited plans.
Deals & Promos
Apple Music promotion with Unlimited mobile plans FAQs
Learn how to get Apple Music when you have an eligible mobile phone plan. Get enrollment instructions.
Deals & Promos
Apple Watch Series 3 and Series 4 Offer FAQs
Learn more about our latest Apple Watch Series 3 and Series 4 offer from Verizon Wireless.
Deals & Promos
Apple iPhone Promotions FAQs
Find out how to get big savings when you buy a new iPhone. From 10/19/2018 to 10/31/2018, buy an eligible iPhone and get up to $750 towards another iPhone of equal or lesser value.
Deals & Promos
Apple iPhone X Promo FAQs
Learn more about the iPhone X trade-in offer and get up to $300 off with a qualifying device.
Deals & Promos
Atlanta Uber Promotion FAQs
If you live in select Atlanta ZIP codes or purchase at a participating Verizon Retail store or Authorized Retailer, you can get a $50 Uber credit every month for a year when you activate a smartphone on an unlimited plan or enroll in the Verizon Up rewards program.
Deals & Promos
Back to School Buy One, Get One Smartphone Promotion FAQs
Buy select Apple, Samsung, Google, LG or Red smartphones on device payment and get up to $840 towards another model when you add-a-line and get an Unlimited plan.
Shopping with Verizon Wireless
Bill devices, accessories & services to your mobile account FAQs
Learn about billing your Verizon Wireless purchases, such as devices and accessories, directly to your account.
Deals & Promos
Bonus Data FAQs
Learn about the options to add bonus data to your devices on the new Verizon Plan.
Shopping with Verizon Wireless
Bring a Number Discount FAQs
Learn how you can save $15/monthly on your monthly bill when you bring your number to our network.
Shopping with Verizon Wireless
Bring your own mobile device (BYOD) FAQs
Learn how to bring your own device to a new or existing Verizon account, what devices you can bring, what deals we offer and how to manage SIM cards or eSIM.
Deals & Promos
Buy a Samsung Galaxy S7 edge or Galaxy S7 and get one free FAQs
Redemption instructions for Verizon Wireless Buy a Samsung Galaxy S7 edge or Galaxy S7 and get one free promotion.
Deals & Promos
Buy a moto z2 force edition and get a free Motorola Insta-Share Moto Mod Projector Promo FAQs
Learn more about getting a free Insta-Share Moto Mod Projector when you buy a new Moto Z2 Force smartphone.
Deals & Promos
Buy a moto z2 play and get a free JBL SoundBoost 2 Moto Mod Promo FAQs
Learn more about getting a free JBL SoundBoost 2 Moto Mod when you buy a new Moto Z2 Play smartphone.
Deals & Promos
Buy an iPhone XR and get $599.99 off a second iPhone XR FAQs
Get up to $599.99 when you buy any two iPhone XR smartphones, activate at least one new line and sign up for an unlimited plan.
Shopping with Verizon Wireless
Cancel or change your online phone or accessory order
Find out if you can cancel or change a phone or accessory order you made online or in the My Verizon app.
Shopping with Verizon Wireless
Carrier Billing FAQs
Learn how to purchase digital goods and services on your device with Carrier Billing. This service will be discontinued 3/22/24.
Shopping with Verizon Wireless
Certified Like-New Replacements for defective mobile devices FAQs
Learn about Verizon's replacement for defective mobile devices that are under warranty.
Deals & Promos
College students Unlimited mobile plan discount FAQs
Learn how to qualify for monthly discounts on some unlimited plans for students enrolled in college (graduate, undergraduate or vocational programs).
Deals & Promos
Corporate employee - mobile phone service discounts FAQs
Check to see if your company has an employee discount agreement with Verizon. Get savings on eligible wireless phone plans, data plans & accessories.
Deals & Promos
Corporate employee discounts FAQs
Check to see if your company has an employee discount agreement with Verizon. Get savings on eligible wireless phone plans, data plans & accessories.
Deals & Promos
Corporate employee mobile phone service discounts FAQs
Check to see if your company has an employee discount agreement with Verizon. Get savings on eligible wireless phone plans, data plans and accessories.
Deals & Promos
Dads and Grads Buy One, Get One Smartphone Promotion FAQs
Find out how to get up to $840 towards an Apple, Samsung, Google, LG or RED smartphone when you purchase another smartphone of equal or lesser value from the same manufacturer.
Deals & Promos
Data gifting for eligible shared data mobile plans FAQs
Verizon mobile customers with an eligible monthly shared data plan can send and/or receive a 1 GB data gift through the My Verizon app.
Deals & Promos
Deals by Verizon Wireless
Learn about the deals available to you on the premium products & services offered on the largest high-speed wireless network in America.
Shopping with Verizon Wireless
Device payment agreement FAQs
See what to expect on your bill after buying a device on a device payment agreement.
Deals & Promos
Disney promotional subscriptions through Verizon
The Walt Disney Company recently announced a price increase for the Disney Bundle and Disney+ starting on 10/17/24. We wanted to be sure you’re aware how you’re affected if you have a promotional subscription through Verizon
Deals & Promos
Disney+ Basic (With Ads) FAQs
Learn how to get Disney+ Basic (With Ads) streaming service as a Verizon mobile or Fios Home Internet customer.
Deals & Promos
Disney+ Premium (No Ads) offer with Prepaid Unlimited FAQs
Learn to manage Disney+ on us with mobile Prepaid Unlimited plan promo subscription. Offer no longer available.
Deals & Promos
Disney+ Premium (No Ads) on us for 6 months with Verizon mobile plans FAQs
Learn how to get Disney+ Premium (No Ads) streaming service for 6 months on us when you have an eligible unlimited mobile phone plan. Get enrollment instructions.
Deals & Promos
Disney+ offer with new 5G Home Plus, 5G Home or LTE Home FAQs
Learn how you can get up to 12 months of Disney+ on us when you sign up for a new 5G Home Plus, 5G Home or LTE Home account.
Deals & Promos
EXPIRED - Black Friday $400 Prepaid MasterCard Port-In Promotion FAQs
Black Friday weekend deal 11/28-12/1/2019. Get a $400 prepaid MasterCard when you switch to Verizon, purchase a new smartphone and sign-up for an Unlimited plan.
Deals & Promos
EXPIRED: Trade-in a select smartphone and get up to $550 off an eligible smartphone promotion
Receive up to $500 trade-in credit when purchasing an eligible iPhone, trade-in a select phone, sign up for a new line and be on an unlimited plan. Limited time.
Deals & Promos
Earbuds on us offer FAQs - Mobile + Home
Learn how existing Fios customers signing up for a new Verizon Unlimited plan can get either Samsung Galaxy Pro Buds or Apple AirPods (2nd Gen) on us.
Deals & Promos
Early upgrade program for the Samsung Galaxy S10 5G FAQs
Get a new eligible Samsung smartphone after only 30 days if you bought or preordered the Samsung Galaxy S10 5G before 10/13/20. Learn how the early upgrade program works and how to participate.
Deals & Promos
Father's Day Promotions FAQs
Learn more about our Samsung promotions, including free TV and Gear VR offers when you purchase eligible Samsung devices.
Shopping with Verizon Wireless
Finance your accessory purchases FAQs
Make monthly payments for accessories when you have a Verizon monthly mobile account. Apply to use Affirm financing for accessory purchases $49 and above.
Deals & Promos
First Responder, Firefighter, Law Enforcement discounts FAQs
First responders who are active, retired or volunteer are eligible to get discounts on wireless plans and products.
Deals & Promos
First responders' discounts on mobile plans and accessories FAQs
First responders, Firefighters & Law Enforcement professionals who are active, retired or volunteer are eligible to get discounts on wireless plans & products.
Deals & Promos
Free Google Pixel Stand Promotion
Buy a Google Pixel 3 or Google Pixel 3 XL from the My Verizon app on 10/9/2018, and you will receive a free Google Pixel Stand. Learn about this promotion.
Deals & Promos
Free Tile or S'well Promo FAQs
Learn how to get a free Tile Mate or S'well when you sign up for Total Mobile Protection or Tech Coach. Limited time only, while supplies last, so don't wait.
Deals & Promos
Free mophie powerBOOST mini promotion FAQs
Learn how to get a free mophie powerBOOST mini when you sign up for Total Mobile Protection or Tech Coach. Limited time only, while supplies last, so don't wait
Deals & Promos
Friends & Family program - wireless and Fios discount FAQs
Friends and family of Verizon employees can get a special discount when they switch their wireless mobile phone service and/or Fios Home Internet service to Verizon.
Deals & Promos
Frontier is becoming Verizon FAQs
Frontier is becoming Verizon. Find out about special discounts and savings when you bundle Frontier Fiber Internet and Verizon mobile.
Deals & Promos
Get a Virtual Prepaid Mastercard worth up to $1000 for switching to Verizon
This offer is no longer available. If you need instructions on completing the redemption of the offer, see the FAQs below.
Deals & Promos
Get ready in advance for the Apple iPhone 13 pre-order | FAQs
Learn how to save a pre-order Apple iPhone 13, iPhone 13 mini, iPhone 13 Pro or iPhone 13 Pro Max in your shopping cart before pre-order begins.
Deals & Promos
Get up to $250 off any iPad when you buy any iPhone
Get up to $250 off an iPad when you buy any Apple iPhone on device payment and buy any iPad on device payment. Limited time offer.
Deals & Promos
Get up to $440 off a new phone with trade-in FAQs | damaged devices accepted
Learn how to get up to $440 off select smartphones with a qualifying Unlimited plan when you trade in a qualifying device.
Deals & Promos
Get up to $800 off select smartphone for new lines and upgrades | damaged devices accepted
Learn how to get up to $800 off select smartphones with a qualifying Unlimited plan when you add a new line or upgrade with a qualifying device.
Deals & Promos
Give a Gift, Get a Gig Promotion FAQs
Get 1 GB of bonus data when you give a $50 eGift Card from participating merchants through the Verizon Messages app.
Deals & Promos
Google Nest offers with 5G Home Plus, 5G Home or LTE Home FAQs
Learn how you can get a Google Nest product when you sign up for new 5G Home Plus, 5G Home or LTE Home internet service.
Deals & Promos
Google Pixel 3 Buy One, Get One Free Promotion (BOGO)
Find out how to get a free Pixel 3 or Pixel 3 XL when you buy one of those devices and also add a line of service to your account. Get up to $799.99 credit towards the second phone, from 10/9/18 to 10/31/18.
Deals & Promos
Google Pixel 4 buy one, get one smartphone promotion
Find out how to get up to $800 towards a Google Pixel 4 or Pixel 4 Xl when you purchase another smartphone of equal or lesser value from the same manufacturer.
Shopping with Verizon Wireless
Google Play Carrier Billing
Learn about Google Play™ Carrier Billing, which lets you purchase virtual items, like e-books and apps, and apply the charges to your Verizon Wireless bill
Deals & Promos
Google Play Pass Family Sharing
Here's how to share Google Play Pass with your family members.
Deals & Promos
Google Play Pass with Unlimited mobile plans FAQs
Google Play Pass with an eligible Unlimited plan promotional subscription is no longer available.
Shopping with Verizon Wireless
How do device payments work?
The device payment program gives you the flexibility to always have the latest mobile device. Learn how it works, how to view your balance and pay off your device.
Shopping with Verizon Wireless
How to Trade in your device
The Device Trade-in Program lets you recycle devices to benefit our planet, or receive an account credit or gift card.
Deals & Promos
How to register or renew discounts: First responder, nurse, teacher, student, employee
Learn how to register or renew a Verizon discount program to save on wireless plans, features & accessories. Validate, check status & renew your discount.
Shopping with Verizon Wireless
How to send us a mobile device or accessory FAQs
Learn how to send your mobile device or accessory to Verizon, including 30-day returns, early upgrades, warranty and trade-in devices.
Shopping with Verizon Wireless
How to trade in your mobile device FAQs
Get the trade in value for a device. Receive instant credit, account credit, gift cards or buyback deals and promos when you upgrade and recycle your old device.
Deals & Promos
Hoy Health Discounts for wireless Customers FAQs
Learn about Hoy Health’s discount program. Get savings on medications and telemedicine consultations with bilingual (English & Spanish) healthcare professionals.
Deals & Promos
Hoy Health discounts for Verizon mobile customers FAQs
Learn about Hoy Health's discount program. Get savings on medications and telemedicine consultations with bilingual (English & Spanish) healthcare professionals.
Deals & Promos
Lifeline and Link Up Programs FAQs
Learn more about Lifeline, a government assistance program that offers a monthly discount to qualified low-income customers living in eligible states.
Deals & Promos
Marvel Avengers Game Promo FAQs
Learn how to get the Marvel Avengers video game free when you buy a smartphone from Verizon.
Deals & Promos
Microsoft Xbox - Cloud Gaming
Here's info on how to use cloud gaming on your Xbox, or compatible device, and set up parental controls.
Deals & Promos
Microsoft Xbox - View Games and Order History
Here's info on how to find previously purchased games and add-ons, or to review your order history using the Microsoft store.
Deals & Promos
Military and veterans - Mobile account discounts and services FAQs
Learn how Verizon supports service members, military spouses and veterans by offering Fios and wireless plan discounts.
Deals & Promos
Military and veterans mobile plan & services discounts FAQs
Learn how Verizon supports service members, military spouses and veterans by offering Fios and wireless plan discounts.
Deals & Promos
Mobile + Home Discount (Fios) FAQs
Learn about getting discounts on your monthly bills when you join the Mobile + Home Discount program, with eligible mobile and Fios Home Internet service.
Deals & Promos
Mobile + Home Discount FAQs
Save $15/month, get a perk on us (up to $10/month) and priority customer support when you are a Mobile + Home customer.
Shopping with Verizon Wireless
Mobile device and phone trade-in guide
Trade in an iPhone or other old device with Verizon's Device Trade-in Program. Follow these step by step instructions to check the status of a trade in.
Deals & Promos
Mobile device deals and promos FAQs
Learn about Verizon phone deals and promotions, including buy one get one, trade-in and free or discounted, available to new, switching and existing customers.
Deals & Promos
Mobile offer FAQs
Learn how to redeem an offer you received with your recent mobile purchase.
Shopping with Verizon Wireless
Mobile reward card offers (rebates) FAQs
Learn how to submit, track status and redeem device rebates, including Prepaid Mastercard, Verizon gift cards and other payment forms. Check debit card balance.
Deals & Promos
Mother's Day Buy One, Get One Smartphone Promotion FAQs
Find out how to get up to $840 towards an Apple, Samsung, Google, LG or RED smartphone when you purchase another smartphone of equal or lesser value from the same manufacturer.
Deals & Promos
My Verizon Website - Cancel Google Play Pass Subscription
If you no longer want to subscribe to Google Play™ Pass, you can easily cancel your subscription through the My Verizon website. This helps you manage your services and avoid unwanted charges.
Deals & Promos
My Verizon Website - View Google Play Pass Reference Number
If you’re troubleshooting an issue with Google Play™ Pass support, you’ll need a reference number, which can be found by signing in to the My Verizon website.
Shopping with Verizon Wireless
My Verizon Website - View Order Status
Track recent Mobile and 5G Home orders using the My Verizon website. View order status, check estimated delivery dates and get tracking numbers conveniently.
Deals & Promos
My Verizon app - Cancel Google Play Pass Subscription
If you no longer want to subscribe to Google Play™ Pass, you can easily cancel your subscription through the My Verizon app. This helps you manage your services and avoid unwanted charges.
Deals & Promos
My Verizon app - View Google Play Pass Reference Number
If you’re troubleshooting an issue with Google Play™ Pass support, you’ll need a reference number, which can be found by signing in to the My Verizon app.
Deals & Promos
NFL Sunday Ticket from YouTube and YouTube TV with new phone & Unlimited plan - redemption FAQs
Learn how to redeem your NFL Sunday Ticket on YouTube (2023-2024 season) offer on us.
Deals & Promos
Niantic Pokemon GO - Avatar Outfits Promotion FAQs
Learn how to get avatar outfits for your Pokemon GO character. Available at no charge for a limited time.
Deals & Promos
Nurses Unlimited mobile plan discount FAQs
Learn how active nurses can qualify & register for discounts on Verizon wireless unlimited plans. Discounts vary depending on number of lines on your account.
Deals & Promos
Nurses discount FAQs
Learn how active nurses can qualify and register for discounts on Verizon wireless unlimited plans. Discounts vary depending on the number of lines on your account.
Shopping with Verizon Wireless
Pick up your online order at a Verizon store FAQs
Learn how to to order devices and accessories online and pick them up at a store near you. Pick up orders in a Verizon store or use the drive-up pick up option.
Deals & Promos
PlayStation Plus & PlayStation Now on us offer FAQs
The eligibility dates for the PlayStation Plus & PlayStation Now gaming subscriptions on us have passed. You can still redeem the offer if you have obtained the codes and register within the redemption time limits.
Deals & Promos
Prepaid 4G Smartphone Upgrade Promo FAQs
This page explains our prepaid 4G upgrade promo, how to upgrade your eligible device and when you should receive your account credit.
Deals & Promos
Prepaid promotions FAQs
Learn about the latest prepaid deals and special promotions. Connect without an annual contract. Pay in advance for a monthly plan that works best for you.
Shopping with Verizon Wireless
Print a shipping label to send us your mobile device FAQs
Print a return shipping label to send back or exchange a device or accessory within 30 days after purchase from a Verizon company store, phone order or online.
Shopping with Verizon Wireless
Pro On the Go same-day delivery and setup FAQs
Order online and you may be able to get your devices personally delivered and setup the same day by a tech support expert. Learn how it works and how to get it.
Shopping with Verizon Wireless
Rebate Center
Visit our Rebate Center in order to view and track your rebate online.
Shopping with Verizon Wireless
Rebates FAQs
Learn about managing your rebates online, including how to submit a rebate, check its status and check your rebate card balance.
Shopping with Verizon Wireless
Refer a Friend monthly mobile bill credit FAQs
Refer a friend to switch to Verizon and you both can get a monthly credit on your bill.
Shopping with Verizon Wireless
Same Day Delivery Online FAQs
Why wait? Order online and get your devices or accessories on the same day with Verizon's Same Day Delivery.
Deals & Promos
Samsung Chromebook 4 on us FAQs
New 5G Home Internet customers can get a Samsung Chromebook 4 on us for a limited time.
Deals & Promos
Samsung Galaxy Buy One, Get One Free Promo FAQs
Find out how to get a free Samsung Galaxy S10e 128 GB, or $750 towards another model of equal or lesser value when you purchase a Samsung Galaxy S10e, S10 or S10+, or Note9.
Deals & Promos
Samsung Galaxy Chromebook Go or NFL Sunday Ticket from YouTube and YouTube TV with new Verizon Home Internet - redemption FAQs
09/01/2023
Deals & Promos
Samsung Galaxy Note10 Buy One, Get One Free Promo FAQs
Buy a Samsung Galaxy Note10, Note10+ or Note10+ 5G and get a free Galaxy Note10, or $949.99 towards a Galaxy Note10 or Galaxy S10 model of equal or lesser value.
Deals & Promos
Samsung Galaxy Note10 Pre-order Promo FAQs
Deals & Promos
Samsung Galaxy Note8 Do Bigger Things Offer FAQs
Learn more about getting a free Samsung microSD EVO+ 128 GB memory card and Fast Charge Wireless Charging Convertible or a Samsung Gear 360 camera when you buy a new Samsung Galaxy Note8.
Deals & Promos
Samsung Galaxy Note9 Buy One, Get One Free Promo FAQs
Purchase a Samsung Galaxy Note9 and get another select phone of equal or lesser value for free. To qualify for this promotion, make your purchase between 8/10/18 and 9/5/18 and activate at least one new line of service.
Deals & Promos
Samsung Galaxy S10 5G Pre-Order Promotion FAQs
Pre-order a Samsung Galaxy S10 5G (from 4/25/19 - 5/15/19) and get a free VIP kit, including Galaxy Buds, a Wireless Charger Portable Battery, and more.
Deals & Promos
Samsung Galaxy S10 5G Promotions FAQs
Find out about current promotions available when you buy a Samsung Galaxy S10 5G smartphone, including discounts, buy one get one free and prepaid gift card offers.
Deals & Promos
Samsung Galaxy S10 Pre-order Promotions
Receive a pair of Samsung Galaxy Buds for free when you pre-order a Samsung Galaxy S10 or Samsung Galaxy S10+ between 2/21/19 and 3/7/19. Get 25% off a phone case when you purchase a Samsung Galaxy S10e, S10 or S10+.
Deals & Promos
Samsung Galaxy S20 Ultra 5G and Galaxy S20+ 5G promotions FAQs
Deals & Promos
Schools and Libraries Discount (E-Rate) FAQs
Frequently Asked Questions about the E-Rate Schools and Libraries Discount from Verizon Wireless.
Shopping with Verizon Wireless
Shipping options for your online purchases FAQs
Learn about options to get your online wireless orders shipped to you from Verizon, including timing, free 2-day shipping and more.
Deals & Promos
SimpliSafe home protection offer with new Verizon Home Internet FAQs
Get answers to your questions about the SimpliSafe home protection offer. The eligibility date for this offer has passed.
Deals & Promos
Sling on us FAQs
Learn how to get 2 months of Sling on us or a $35/month credit. Get live sports, news and entertainment and On-Demand shows, or get Sling Latino for 3 months.
Deals & Promos
South Korea February 2018 TravelPass Promotion FAQs
Attending the South Korea Winter Olympics? Learn about Verizon's TravelPass promotion for international calls made from South Korea.
Deals & Promos
Stadia for Verizon FAQs
Find out how 5G Home Internet customers can get the Google Stadia, including 3 free months of Stadia Pro, free Stadia Controller & Google Chromecast Ultra.
Deals & Promos
Stream TV Port-In Promotion FAQs
Get a free Stream TV when you transfer (port-in) your service to Verizon FAQs.
Shopping with Verizon Wireless
Switch & Save Discount FAQs
Learn how you can save $15/monthly for every line you bring to Verizon when you switch from a competitor and provide a copy of your current competitor bill.
Deals & Promos
Teachers Unlimited plan discount FAQs
Learn how active teachers can qualify & register for discounts on Verizon wireless unlimited plans. Discounts vary depending on number of lines on your account.
Deals & Promos
The Disney Bundle offer with 5G Home Plus, 5G Home or LTE Home Internet FAQs
Learn how to get The Disney Bundle with select Verizon Home Internet plans.
Deals & Promos
Trade-in a Select Smartphone and Get Up to $450 off an Android smartphone
Get up to $450 when you trade-in a select smartphone and add a line or upgrade an existing line on device payment.
Deals & Promos
Trade-in a select smartphone and get up to $450 off a Samsung Galaxy Note10
Receive up to $450 trade-in credit when you purchase an eligible Samsung Galaxy Note10 on device payment, trade-in a select phone and select an unlimited plan.
Deals & Promos
Trade-in a select smartphone and get up to $550 off a Samsung Galaxy S10 FAQs
Receive up to $550 trade-in credit when you purchase an eligible Samsung Galaxy S10 or receive up to $200 trade-in credit when you purchase an eligible Samsung Galaxy S10.
Deals & Promos
Use your international credit to finance a Verizon phone FAQs
Learn how to buy a new device at 0% interest with your international credit history.
Deals & Promos
Verizon + Openbank Savings FAQs
Earn more interest with Verizon + Openbank Savings. Find out how to qualify for exclusive bill credits on your Verizon mobile or Verizon Home Internet accounts.
Deals & Promos
Verizon Cloud LastPass Promotion FAQs
LastPass password manager logs you in safely and automatically every time you access Verizon Cloud and other apps. Learn about the free version or get a 6-month free trial to LastPass Premium with your Cloud subscription.
Deals & Promos
Verizon Free Trial FAQs - Mobile phone service free for 30 days
Learn how to try Verizon's mobile phone service for free for 30 days with no obligation. Keep your current phone number and carrier service during your trial.
Shopping with Verizon Wireless
Verizon Gift Card FAQs
Learn more about Verizon wireless gift cards, which never expire and can be used online and at Verizon wireless stores.
Shopping with Verizon Wireless
Verizon Home Internet (Wireless) equipment return FAQs
Learn about returning Verizon-owned wireless home internet equipment when you're getting replacement equipment or after you disconnected service.
Deals & Promos
Verizon Home Internet Loyalty FAQs
Learn about about a special offer that rewards new Verizon Home Internet customers with up to $150 in physical Verizon Gift Cards for activating and using their service during specific bill cycles.
Deals & Promos
Verizon Home Internet Sweetener FAQs
Learn about about a special offer that rewards new Verizon Home Internet customers with up to $200 in physical Verizon Gift Cards for activating and using their service during specific bill cycles.
Shopping with Verizon Wireless
Verizon Pass FAQs - QR codes for in-store authentication
Use Verizon Pass to speed-up your in-store visit. Learn how to get a QR code to authenticate your identity, instead of using a physical ID or credit card.
Deals & Promos
Verizon Prepaid offer redemption FAQs
Learn about an offer to upgrade from your current Verizon Prepaid plan to a standard Verizon plan. Find out what plans, devices and perks are available. Read about redemption steps.
Deals & Promos
Verizon Referral Rewards Program FAQs
Everyone gets rewarded when you bring your friends to the best network. Find out how to get a Visa gift card when you refer someone to Verizon.
Shopping with Verizon Wireless
Verizon Resale Tax Form
Information and links to state specific forms for the Device Trade-in program, to keep in your files when trading a device with Verizon wireless.
Shopping with Verizon Wireless
Verizon Return Policy - 30-day returns and exchanges
Learn about our standard and Holiday Return Policy. Cancel service within 30 days without early termination fees when devices are also returned.
Deals & Promos
Verizon Up NFL Redzone Offer FAQs
Get a discount on an NFL Redzone subscription when you sign up through Verizon Up. Stream every Sunday afternoon football game of the 2019 season for $9.99.
Deals & Promos
Verizon Wireless and XFINITY FAQs
Learn more about the special offer from Verizon Wireless and XFINITY® from Comcast®. You may be eligible to receive a Prepaid Citi® card worth up to $300.
Shopping with Verizon Wireless
Verizon Wishlist for faster online shopping FAQ
With Wishlist you can create a shopping list of selected items for quicker shopping in the future. Get notified of price changes and share your list with others.
Deals & Promos
Verizon early upgrade for smartphones FAQs
Customers purchasing eligible devices can return that device after 30 days with payment of 50%, and upgrade to a new eligible smartphone on device payment plan.
Shopping with Verizon Wireless
Verizon mobile 30-day return and exchange FAQs
Learn how to return or exchange mobile devices and accessories you bought from Verizon. Find out about the restocking fee and device condition requirements.
Shopping with Verizon Wireless
Verizon mobile rebate deals FAQs - Phones, tablets, watches
Learn how to submit, track status and redeem device rebates, including Prepaid Mastercard, Verizon gift cards and other payment forms. Check debit card balance.
Deals & Promos
Video: Apple Music on us(length: 1:12)
Apple Music is included free with the 5G Get More plan, or get Apple Music on us for 6 months with 5G Start, 5G Play, 5G Do More and Welcome Unlimited plans.
Length: 1:12
Shopping with Verizon Wireless
Video: Finding the Right Smartphone for Pictures You'll Love(length: 3:05)
Here are a few tips on what to look for to find a smartphone with a great camera, and some tips on how to get the most out it.
Length: 3:05
Shopping with Verizon Wireless
Video: Five Reasons Having Multiple Devices Makes Sense(length: 3:16)
Add a tablet or additional phone to your account to help you manage all of your work and home responsibilities. Dedicate a second line exclusively to family or business.
Length: 3:16
Shopping with Verizon Wireless
Video: Five Things to Know About Bringing Your Own Device to Verizon(length: 2:17)
Keep the phone you love (and already paid for) and take advantage of Verizon's network. Here are five things to know about making the switch!
Length: 2:17
Shopping with Verizon Wireless
Video: Five Tips to Help Choose the Right Smartphone for You(length: 2:19)
There are tons of great phones to choose from. Here are five things to look for so you can find the phone that's perfect for you.
Length: 2:19
Shopping with Verizon Wireless
Video: Five Ways Getting Your Kid a Phone Helps You(length: 2:53)
See what one mom has to say about why getting her kid a cellphone has helped her, and let her insight help you.
Length: 2:53
Shopping with Verizon Wireless
Video: Five Ways Tech Helps Healthy Lifestyles(length: 2:29)
There's so much tech to help you stay healthy, entertain, and even set you up at home. Here are five tips on how the latest tech gear can fit into your life.
Length: 2:29
Shopping with Verizon Wireless
Video: Five Ways to Get More Battery for Your Buck(length: 2:24)
You live your life on the go. Here are five tips on how to find a phone that can keep up with you, and show you how to get the most out of your battery life.
Length: 2:24
Shopping with Verizon Wireless
Video: Five Ways to Get Tough Against Phone Hazards(length: 2:19)
Don't let water or a little dirt ruin your day. Here are five common hazards and the phones that can stand up to them.
Length: 2:19
Shopping with Verizon Wireless
Video: How do device payments work?(length: 1:29)
The device payment program gives you the flexibility to always have the latest mobile device. Learn how it works, how to view your balance and pay off your device.
Length: 1:29
Shopping with Verizon Wireless
Video: How to Trade in Your Device(length: 2:00)
The Device Trade-in Program lets you recycle devices to benefit our planet, or receive an account credit or gift card.
Length: 2:00
Deals & Promos
Video: How to get Apple Arcade on us(length: 1:50)
Watch this video to learn how to get Apple Arcade on us with select Unlimited plans. You can enroll through My Verizon or in the My Verizon app.
Length: 1:50
Deals & Promos
Video: How to get Google Play Pass on us(length: 2:02)
Watch this video to learn how to get Google Play Pass on us with select Unlimited plans. You can enroll through My Verizon, or in the My Verizon app.
Length: 2:02
Shopping with Verizon Wireless
Video: Making an app or content purchase using your Verizon Wireless Account(length: 1:30)
Watch this video to learn how you can buy apps and content on your phone and bill them directly to your Verizon Wireless account.
Length: 1:30
Shopping with Verizon Wireless
Video: Return a device or accessory(length: 2:00)
Watch this video to see how to return or exchange a device or accessory you purchased from Verizon wireless.
Length: 2:00
Deals & Promos
Video: Switch to Verizon and Get up to $650 Per Line Offer(length: 1:29)
If you switched to Verizon before 10/9/17 and made a purchase, you may be eligible for $650 per line when you trade in your phone. Watch this video to see how.
Length: 1:29
Deals & Promos
Visa Prepaid Card Port-in Promotion FAQs
Get a Visa prepaid card if you purchased a smartphone from Verizon Wireless on device payments from 11/24/16 to 11/28/16, and switched a number from another carrier.
Shopping with Verizon Wireless
Wishlist FAQs - Save your shopping list
With Wishlist you can create a shopping list of selected items for quicker shopping in the future. Get notified of price changes and share your list with others.
Deals & Promos
World of Tanks promotion FAQs
Learn how to get in-game loot and premium account status for World of Tanks. Available at no charge for a limited time for Verizon wireless and Fios customers.
Deals & Promos
Xbox All Access with Verizon mobile FAQs
Learn how to get Xbox All Access with Verizon mobile or Verizon 5G Home Plus, 5G Home or LTE Home Internet.
Deals & Promos
Xbox Game Pass Ultimate and Xbox All Access FAQs
Learn about Xbox Game Pass Ultimate and Xbox All Access. Find out where it's available and who to contact for more answers.
Deals & Promos
YouTube TV Offer with Smartphone Purchase FAQs
Add a smartphone to an Unlimited plan and receive 1 month free of YouTube TV.